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The Urban Institute

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Training and Technical Assistance Coordinator/ Labor-Apprenticeship (Center on Labor, Human Services and Population) (R&D)



About Urban Institute:

At the Urban Institute, we believe in the power of evidence to improve lives and strengthen communities. As a nonprofit focusing on social and economic policy, our researchers and policy entrepreneurs open minds, shape decisions, and identify transformative solutions to the most pressing issues of our time.

Our Mission

To open minds, shape decisions, and offer solutions through economic and social policy research.

Our Values

Collaboration, Equity, Inclusivity, Independence, and Integrity

For more information on the Urban Institute, please visit https://www.urban.org.

The Opportunity:

Central to Urban's mission is fostering a truly inclusive community that ensures ongoing relevance to a changing world. The Center on Labor, Human Services, and Population seeks a training and technical assistance (TTA) coordinator to join our expanding apprenticeship TTA practice.

The new team member will support the design and delivery of tailored technical assistance on projects aimed to expand and support apprenticeship efforts in the United States. This includes the management of communities of practice for nonprofit, private, and public sector stakeholders to increase their capacity, foster information exchange and engagement, drive better practice through the translation of evidence and research, and advance improved outcomes for communities.

This is an exciting opportunity for an individual interested in engaging directly with external partners and a dedicated team at Urban to support the expansion of US apprenticeship and related work-based learning opportunities across the nation.

Urban offers a hybrid work environment and this position has the option to work remotely (outside of the Washington, DC metropolitan area).

What You'll Do:

  • Work with a variety of external stakeholders, including public sector partners, and nonprofit and business leaders, to identify and develop evidence-based TTA approaches that meet the needs and goals of partners

  • Contribute to TTA planning in the short- and long-term: help to set team goals, develop work plans, track workflows, monitor deadlines, and support the achievement of milestones on specific TTA activities

  • Contribute to the facilitation of virtual and in-person TTA through different formats (e.g., webinars, individualized 1:1 TA, peer learning, and coaching sessions) and levels of intensity to build capacity and foster information exchange and engagement

  • Work with colleagues to coordinate TTA activities and meet project goals

  • Assist in the development of meeting agendas and help facilitate effective internal and external meetings through diligent pre-meeting planning and the engagement of relevant stakeholders

  • Collaborate with Urban's internal subject matter experts and external partners to ensure TTA leverages and helps translate data, evidence, best practices

  • Contribute to the development of products and resources that distill and translate TTA lessons learned to the field and transfer knowledge among community of practice members, including drafting sections of reports, briefs, blogs, and other publications

  • Support team responses to business development opportunities, particularly opportunities with technical assistance components

  • Contribute to project management, including monitoring and managing budgets, processing invoices, and other tasks to ensure responsible stewardship of project resources

Who You Are:

We are seeking a candidate who values diversity and inclusion; thrives in a fast-paced, dynamic office environment; and possesses strong facilitation, writing, oral communication, problem-solving, time management, and relationship management skills.

The successful applicant will have:

  • At least two to three years of experience either working in a TTA role, supporting the management of communities of practice, or working within a policy or social service organization in which responsibilities included substantial engagement with stakeholders, such as government entities, nonprofit organizations, employers and/or industry groups to build their capacity

  • Experience supporting the design and delivery of training and technical assistance through different approaches and strong problem-solving skills

  • Ability to understand moderately complex social science research content and/or evaluation methods in order to effectively support collaborations between cliesnts/partners and Urban subject matter experts

  • Excellent interpersonal skills and a demonstrated ability to support relationships with multiple partners at high levels, as well as experience supporting complex projects where client needs and work products may quickly evolve

  • Strong interest in racial and socioeconomic equity and addressing structural racism as a cross-cutting issue; experience in the areas of education, economic development, or workforce development a plus

  • Strong organizational ability, and a knack for managing competing priorities and multiple processes

  • Ability to adapt to changes in work assignments, deadlines, and project management styles; willingness to adjust team roles and responsibilities to achieve results

  • Ability to support the design and execution of hybrid events (virtual and in-person) and willingness to travel for direct engagement with external partners as conditions permit

  • It's anticipated that the successful candidate will possess a Bachelor's or Master's degree in education, public policy, nonprofit management, economic policy, a related field, or they will have demonstrated experience in a role with transferrable skills, such as organizational development, consulting, or conflict resolution. We welcome candidates with a variety of educational and professional backgrounds who meet the above desired qualifications.

What You'll Experience:

No matter your role with Urban, you will contribute to meaningful work that makes a difference for people and communities across the country. And whether you call the Washington, DC area or elsewhere home, you can expect to be part of a welcoming and hybrid workplace. We are committed to cultivating a community and working in a manner defined by collaboration, equity, inclusivity, independence, and integrity.

Urban's greatest asset is our people.

The target salary range for this position is Min $52,112- Mid $69,247 – Max $85,672. Salary offered is commensurate with experience and considers internal equity. Candidates from diverse backgrounds are strongly encouraged to apply. Salaries are just one component of Urban Institute's total compensation package. Urban is committed to supporting our staff's physical, emotional, and financial well-being through a robust benefits package for yourself, eligible dependents, and domestic partners. It includes generous paid time off, including nine federal holidays, medical (including prescription), dental and vision insurance, and transit benefits.

Urban is unique in that we offer 403(b) retirement plan participation immediately after you're hired and a generous employer contribution after six months of service and 500 hours, with immediate vesting. You'll also have access to a health advocate, personal finance coaching, an Employee Assistance Program, and educational assistance for undergraduate and graduate degree programs. 

Urban is committed to supporting our staff's physical, emotional, and financial well-being through a robust benefits package for yourself, eligible dependents, and domestic partners. It includes generous paid time off, including nine federal holidays, medical (including prescription), dental and vision insurance, and transit benefits. Urban is unique in that we offer 403(b) retirement plan participation immediately after you're hired and a generous employer contribution after six months of service and 500 hours, with immediate vesting. You'll also have access to a health advocate, personal finance coaching, an Employee Assistance Program, and educational assistance for undergraduate and graduate degree programs. 

 All Urban Institute employees must be fully vaccinated against Covid-19 and comply with masking and distancing requirements, regardless of responsibilities or work location. New hires must also be fully vaccinated before starting work.  Employees may request exemption from vaccination against COVID-19 based on either a medical condition or a sincerely held religious belief that prevents them from being vaccinated.  Where such an exemption is approved, Urban will discuss with each employee potential accommodation. 

The Urban Institute has formally recognized the Urban Institute Employees' Union, which is part of the Nonprofit Professional Employees Union (NPEU). Urban management and the Union work together in good faith and are motivated by a shared commitment to this institution. This position is included in the Union-represented collective bargaining unit, and specific employment terms and conditions are subject to collective bargaining negotiations.

 The above statements are intended to describe the general nature and level of the work being performed by the people assigned. This posting is not an exhaustive list of all duties, responsibilities, and requirements. Urban management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary. 

 The Urban Institute is an equal opportunity employer and is committed to a diverse and inclusive workplace. All qualified candidates will receive consideration without regard to race, color, religion, national origin, gender or gender identity, age, marital status, personal appearance, sexual orientation, veteran status, pregnancy or family responsibilities, matriculation, disability, political affiliation, or any other protected status under applicable law. 

 We are committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you have a physical and/or mental disability and are interested in applying for employment and need special accommodations to use our website to apply for a position, please contact Human Resources at humanresources@urban.org. Reasonable accommodation requests are considered on a case-by-case basis

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