Zingerman's Delicatessen, Inc.
Deli Catering Sales Team Member (Finance)
Full time
Flexible Schedule required including Weekends & Holidays
$12.00/hour, 35-40 hours per week
Must be available to work U-M Graduation Day
Must be available to work at least 2 U-M Home Football Games a season
Benefits and wage increase offered upon completion of orientation requirements
Performance Expectations - Essential Functions:
Answer phones
Take orders over the phone, in person and also process web orders
Calculate portions and totals to meet customers' needs
Use Catering software program to enter data for orders
Communicate with sales staff and production staff to ensure accuracy on all orders
Help in Production department as needed
Assist with deliveries on occasion
Lift and carry up to 20 pounds
Perform various administrative tasks including processing payments and closing out credit card sales
The Success Patterns for this position are:
Experience working in Catering sales or the foodservice/hospitality industry
Can work a flexible schedule, including some weekends
Understanding of general business and accounting practices with above average mathematical skills
A reputation for giving great service to guests and co-workers
Solid computer skills, including Word and Excel
Excellent Oral and Written communications skills (neat handwriting too!)
Strong, pleasant communication over the phone and in person
Successful Candidates will have the Following Personal Characteristics:
Passion for selling great food and service
Ability to handle multiple tasks at one time and stay focused
Capable of working in a loud environment; doesn't get distracted by the many interruptions
Well organized with a strong attention to detail
Can understand & follow systems for order accuracy
Keeps workspace clean and organized
Self-motivated, especially under pressure
Strong organizational skills
Strong interpersonal skills
Ability to work independently and as a member of a team
Flexible and hardworking
Able to set priorities
Professional demeanor
Great follow through
Good problem solving skills
Likes to have fun at work and eat great food!
Benefits & Perks
Health insurance, 401k, dental insurance, vision insurance, life insurance, Health Savings Accounts, Flexible spending plans (dependent care)
Company contribution to Health insurance
401k match
PTO (Paid time off) you earn it and you can take it with you when you leave.
Discounts at other Zingerman's businesses
Paid training
Paid lunch breaks
25% reimbursement on any massage
And more!