Implementation Engineer (Information Technology)

Essential Functions

• Initialize customer installations from a technical standpoint and work with stakeholders to tailor configurations specific to a customer's needs.
• Installs and configures software solutions at customer sites (remotely), ensuring that projects are properly implemented per Clinisys best practices.
• Coordinate with client IT departments and/or DBAs to configure servers and other software to meet our specifications.
• Work with sites to complete necessary specifications and ensure that projects stay within scope.
• Analyze and understand urgent or critical problems, escalating to peers and/or management as necessary.
• Perform testing on implementations and other solutions developed before handing over to customer.
• Organize and prioritize project tasks to ensure timely completion of projects assigned.
• Research relevant client issues and document all findings when implementing solutions.
• All other duties and responsibilities as assigned.

Skills

• Ability to manage multiple clients simultaneously.
• A desire and ability to take ownership of complex projects and drive them to completion is important. You will be rewarded by making a meaningful contribution to the ever-changing and growing world of anatomic pathology and medical diagnoses.
• Good knowledge of SQL - Ability to develop and modify SQL scripts.
• Knowledge of PowerShell
• Understanding of Windows systems and deployments.
• Technical problem-solving and troubleshooting skills.
• Strong attention to detail and meticulous organizational skills
• Able to self-manage time, prioritize tasks, provide estimates of time to complete tasks, and deliver tasks on time.
• Good writing and verbal communication skills
• Ability to work independently and as part of a team.
• Knowledge of Team Foundation Services or similar code source control software
• Knowledge of IIS

Required Experience & Education

• Bachelor's degree in computer science, Healthcare Information Technology, or equivalent experience
• 3+ years' experience with relational databases and Transaction-SQL (possibly Microsoft Certified Solutions Associate: Data Platform)
• MSSQL: Develop and modify SQL scripts to install software at client sites and/or new functionality for clients on client's database. Experience writing Select, Insert, and Update statements and familiarity with cursors in stored procedures.
• HL7 interface familiarity preferred to program HL7 inbound and outbound interfaces using software tools and SQL.
• Support of software implementation project plan, hours tracking, and project line closures per Clinisys instructions
• Creation and maintenance of system documentation and checklists

 Benefits

• Our benefits are designed to help you move forward in your career and areas of your life outside of work.   From health and wellness benefits, 401 (k) Savings Plan, stock incentive programs, paid time off, parental leave, and tuition assistance, we've covered you with our total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your circumstances.
• The starting pay range for a candidate selected for this position is generally within the range of $84,400 to $114,400 for annual base salary. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range.

Preferred Experience & Education

• Crystal Reports experience

Supervisory Responsibilities

• None

Perks of working for Clinisys

From our business casual dress policy, generous PTO plan, and flexible work schedules, to our mission-driven organization that supports those who support healthcare organizations, Clinisys promotes work-life balance for all of our employees. We place emphasis on training and development, encourage promotion from within, and encourage cross-functional team participation. These ideals together foster a culture of professional growth and development for our employees.

Physical Requirements

• Work is performed in a normal office setting with minimal exposure to health or safety hazards. Prolonged periods of sitting at a desk and working on a computer.
• Up to 10% travel may be required.
• Moderate lifting/carrying 15-44 lbs.; use of fingers; walking/standing 2-6 hours.
• Exposure to hazardous materials or various weather conditions
• Travel to client sites that can pose risk associated with healthcare organization.
• May be required to follow customer location health and safety requirements.

Clinisys' Commitment to Equal Opportunity

Clinisys Information Systems is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

General Guidance:

This job description is meant to provide an accurate depiction of tasks and accountabilities that are most often associated with this role.  While we strive to provide an accurate depiction, nothing in this description restricts the company from changing, reassigning, expanding or reducing the scope of accountabilities and is subject to change at any time.

 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Software