Senior Manager, Sales Performance (R-17908) (Sales)

Why We Work at Dun & Bradstreet

Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers .

The Senior Manager, Sales Performance will be responsible for leading a team of coaches to drive new sales initiatives, and shaping the coaching strategy to enhance sales effectiveness. This individual will work closely with Sales Training and Enablement teams to design and implement impactful sales content and training programs that drive measurable results.

Essential Key Responsibilities

Lead and mentor a team of coaches, driving the coaching strategy to enhance sales effectiveness.

Develop and implement new sales initiatives to boost performance and achieve sales targets.

Provide hands-on coaching and support to sales representatives, offering actionable feedback and guidance to ensure continuous improvement in call quality, objection handling, and closing strategies.

Analyze sales performance metrics and trends to identify skill gaps or opportunities for improvement and suggest targeted improvements to sales training programs based on performance data.

Partner with the Enablement team, sales managers, and outside vendors to design and execute sales methodology, content, and training programs, ensuring new sales reps are fully equipped with product knowledge, sales processes, and customer insights while aligning with broader organizational training strategies.

Work closely with the Enablement team to deliver continuous learning opportunities, including workshops, webinars, and role-playing exercises, and interactive sessions, ensuring the sales team is equipped with up-to-date skills, product knowledge, and industry best practices.

Facilitate interactive in-person and virtual training sessions for the sales team, covering a wide range of topics, including product knowledge, sales techniques, and customer engagement strategies.

Stay up-to-date with D&B's products, the latest sales methodologies, tools, and industry trends to ensure training programs are innovative and effective.

Education and Experience

Bachelor's Degree: Preferred

Years of Relevant Experience: 5 - 7+ years

Essential Skills and/or Certifications

Minimum of 5-7+ years of experience in sales coaching, training, or performance management.

Minimum of 5 years of experience in a sales role.

Strong interpersonal and communication skills, with the ability to connect and influence individuals

Proven ability to coach and develop sales teams, with a focus on measurable results.

In-depth knowledge of sales methodologies, sales enablement tools, CRM (e.g., Salesforce) and other sales tech platforms to maximize productivity.

Experience working with B2B a plus.

Excellent presentation and facilitation skills.

Ability to assess and analyze performance data to drive improvements.

Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success.

Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.

Where applicable, fluency in English and languages relevant to the working market.

Key Stakeholders

SMB Sales Leaders, SMB Partners (Sales Training & Enablement), SMB Business Unit Stakeholders (Product, Marketing, Sales Compliance)

Benefits We Offer

• Generous paid time off in your first year, increasing with tenure.

• Up to 16 weeks 100% paid parental leave after one year of employment.

• Paid sick time to care for yourself or family members.

• Education assistance and extensive training resources.

• Do Good Program: Paid volunteer days & donation matching.

• Competitive 401k with company matching.

• Health & wellness benefits, including discounted Wellhub membership rates.

• Medical, dental & vision insurance for you, spouse/partner & dependents.

• Learn more about our benefits: http://bit.ly/41Yyc3d .

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