Administrative Support Specialist (Administrative)

Goodwill of Southwestern Pennsylvania is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes' list of America's “Most Inspiring Companies”.

We offer a wide range of career opportunities ranging from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how.

POSITION SUMMARY:

The Administrative Support Specialist is responsible for assisting with the data entry and data conversion of existing client record data. This position is responsible for manually inputting data from paper or electronic records into a standardized database and digital filling system. This position will maintain data integrity, compile
employer information and maintaining the portions of the database necessary to track program data. This position will provide administrative and program management support to Adult Workforce Programming Department as per contractually required. .

Essential duties include, but are not limited to:

• Process and complete required data entry in the approved system of record (CWDS) from referral to termination including activity changes, placement reports etc. as required.
• Follow security and confidentiality processes and procedures including collection, storage, transfer of data, and encryption of data as needed.
• Retrieve and print reports from CWDS, ECIS and other systems as requested and/or required
• Complete all required paperwork and forms for Department of Human Services (DHS) necessary for enrollment, termination, and program compliance.
• Assist in evaluation and data integrity processes as determined by the agency and funder organizations.

Travel Required: Yes, some local travel may be required.

External Hiring Range: $17.33-$18.81

Schedule: Monday through Friday (8:00 a.m. – 4:00 p.m.) schedule can vary depending on department needs.

QUALIFICATIONS:

•  High school diploma or equivalent AND 2 years of experience required.

Required Experience: Experience with data entry into and extraction of data from multiple databases; database maintenance.

REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS:

• Candidates are expected to provide current valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH) prior to first day of employment.  

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Human Services