B.HOM Student Living
BHOM Community Ambassador - Part Time (Personal Services)
BHOM Student Living has an established foundation of experience, resources, and partnerships which we acquired over the course of our 37-year history. At BHOM, we understand that great customer service is what keeps residents satisfied and that great service comes from engaged, happy, and well-trained team members. We continue to recognize that we are only as strong as each individual employee, and we value our employees by providing a strong benefits package.
The Community Ambassador serves as a liaison between current residents and the management team and establishes relationships with prospective residents and the community. The Community Ambassador is responsible for creating and maintaining a vibrant community atmosphere and increasing resident satisfaction and retention within the community. This will be accomplished through programming (initiating social and developmental activities), one-on-one contact, proactive problem-solving, and an overall focus on the well-being of our residents. In addition to creating a community setting, Community Ambassadors serve as role models for residents, both as students and residents. Exhibits strong commitment to the service needs of internal and external customers. Represents the company in a professional and courteous manner.
Essential Job Functions:
Job Qualifications:
Work Schedule: Generally, 9am-6pm, Monday-Friday, with extended hours and/or weekends being required as scheduled, or as needed to meet business needs.
Community Ambassadors must be able to commit an average of 20 hours per week to office hours, off-site marketing and promotional activities, on-call duty shifts, programming, and regular resident interaction.
Physical Requirements/Environment: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This job generally operates in a professional office environment but may also occasionally operate in an outdoor environment. While performing the duties of this job, employees must be able to remain in a stationary position for long periods of time, occasionally move about the office, constantly operate a computer and other office equipment, communicate regularly and effectively with others, both written and verbally and may occasionally lift up to 30 pounds.
This position requires close visual acuity to perform an activity such as preparing and analyzing data and figures, viewing a computer terminal, and extensive reading.
BH/B.HOM is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH/B.HOM a better place to work and live.