Signature Health, Inc.
Patient Access Representative (Administrative)
Signature Health Inc. is a non-profit healthcare agency whose mission is to put good health within reach of all of our community members through comprehensive mental health, medical, and support services essential for optimizing the well-being of mind and body. Serving patients in Lake, Ashtabula and Cuyahoga counties, we are committed to increasing access to a continuum of care while integrating behavioral and physical health well-being. If you are passionate about making a difference then we want to talk to you. We offer employees a dynamic, collaborative work environment along with a comprehensive range of benefit selections to support your total wellness, including several 100% employer paid benefits.
This Role will be remote after mandatory 6-8 weeks of onsite training.
SCOPE OF ROLE
Reporting to the Director, Patient Access the Patient Access Representative will provide an exceptional experience for clients and patients of Signature Health, creating a positive first impression. You will support the client and patient intake processes which includes telephonic and electronic appointment scheduling, insurance verification and responding to client and patient questions regarding services and locations. The Patient Access Representative will demonstrate strong communication skills to best understand and support client and patient needs.
HOW YOU'LL SUCCEED ____________________________________________________________________
KNOWLEDGE & EXPERIENCE ______________________________________________________________
COMPETENCIES ___________________________________________________________________________
WORKING CONDITIONS ___________________________________________________________________
ADDITIONAL INFORMATION ______________________________________________________________
This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice.