Front Office Staff (Finance)

ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:

Verify the completion of:

Necessary patient paperwork
Patient referrals are Pre-Certified
Review patient charts and Physician schedules for the week to match appointment sheets, and to verify procedures are accurately certified.
Ensure patient signatures are obtained for procedures, insurance and payments.
Continually stay updated on ALL insurance information.
Enter new patient information into the computer system.
Attend all required departmental meetings and in-services.
Maintain patient files, records, and other information; follow HIPAA guidelines.
Remain positive in the face of adversity.

ADDITIONAL RESPONSIBILITIES:

Complete QA and proficiency testing as required per protocol.
Perform related work as required.
Abide by company's Policies and Procedures and Standard of Excellence.
Demonstrate courtesy and helpfulness toward patients and their families.

Be the first contact for patients, other employees; act as back-up to the office manager; seek other manager approval if necessary.