Ascend Learning, Inc.
Content Strategist (Creative Design)
Ascend Learning is a national leader in data driven, online educational solutions for learners, educators and employers in high-growth, licensure-driven professions spanning healthcare, fitness and wellness, skilled trades, insurance and financial services. We are passionate about accelerating learning while impacting job readiness, employment success and employee retention with the belief that our work changes lives.
Our culture is intentionally results-driven and selfless with a relentless focus on our customers. We believe in trust, transparency, freedom and responsibility with a commitment to meritocracy, inclusion and diversity of thought. Continual investment in our over 1400 employees is also a core principal realized through ongoing professional development and providing opportunities to grow, develop and lead. Ascend Learning is headquartered in Burlington, MA with additional office locations and remote workers in cities across the U.S. and in the U.K.
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The Content Strategist is responsible for the timely development and delivery of consistent, high-quality content and for overseeing all the moving pieces from ideation and production to distribution and analysis. The Content Strategist ensures that products meet and exceed the highest standards and owns the successes and failures of content. This role must constantly create new value for customers, not just tweaking and optimizing existing products; but rather developing each product to reach its full potential. The Content Strategist must have a deep understanding of the market, customer needs, competition, and topic/subject matter.
Responsibilities & Duties:
• Provide creative and strategic editorial leadership for assigned programs, including the planning, scheduling, and coordination of new program materials (in cooperation with Product Managers) and revisions from conception through product release
• Implement instructional design methodologies by working in tandem with pod members (Product Manager and Platform Product Manager)
• Conduct analysis of competitor content; depth, breadth, and presentation
• Manage product plan for on-time development and release, including all package components
• Ensure all content stakeholders execute against agreed-upon tasks. Stakeholders include subject matter experts, reviewers, contributors, partner organizations, and freelancers. Remediate behavior for stakeholders that are not performing against day-to-day expectations. Elevate big-picture stakeholder concerns affecting multiple products to Manager, Content Strategists.
• Collaborate with internal production stakeholder to address issues and remediate errors introduced to a project by production vendors. Elevate production issues to Production Manager and Manager, Content Strategists if issues persist and remediation efforts remain unsuccessful.
• Manage tactical aspects of partner relationships; including schedules, content development guidance, and monitoring deliverables
• Seek and secure approval from all relevant stakeholders prior to product release
• Track and report on success and failure of content in order to understand performance and evolve
Education & Experience:
• Bachelor's degree or equivalent industry experience
• Minimum 3+ years of experience with educational product content development process
• Experience with instructional design or SAFe training is a plus
Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.
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Editorial