Factoring Relationship Manager, Team Lead (Administrative)
Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol “WTFC.”
Why join us?
An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 11 years) and Employee Recommended award by the Globe & Mail (past 6 years)
Competitive pay and annual discretionary bonus eligible
Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company matches and tuition reimbursement to name a few
Family-friendly work hours
Promote from within culture
The Factoring Relationship Manager, Team Lead oversees a team of individuals responsible for the Wintrust Receivables Finance (WRF) portfolio. In this role, the Team Lead develops and maintains strong relationships with key clients, serving as the primary point of contact and ensuring customer satisfaction.
What You'll Do
Maintain regular communication with clients and internal teams, acting as the primary point of contact for escalations and complex issues
Manage credit requirements for both client and client customers
Work closely with Factoring Portfolio Managers and the WRF Credit Officer to ensure timely credit approvals
Collaborate with other departments, such as business development, operations, and treasury management to ensure seamless client experiences
Lead, mentor, and motivate team through training and workflow supervision
Monitor team performance, provide regular feedback, and implement strategies to improve key performance indicators (KPIs)
Ensure all WRF and Wintrust Bank polies and procedures are followed
Qualifications
Bachelor's degree in business, finance, accounting, or related field
Minimum 10 years' financial services experience in factoring or asset-based lending
Strong understanding of general credit and risk principles, mitigates, and banking policies and procedures
Proven leadership and experience mentoring junior staff
Excellent verbal and written communication skills along with strong analytical, organization, and time management abilities
Strong interpersonal skills used within a team environment and in client interaction
Benefits
Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long-term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance
Compensation
The estimated salary range for this role is $141,000-$190,000, along with eligibility to earn an annual bonus. Actual salaries may vary based on several factors, such as a candidate's qualifications, skills and experience.
#LI–AC1
From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
