Vericast Corporate Services
Billing Specialist (Finance)
Vericast is the leader in marketing technology and consumer engagement. We work with over 70,000 companies and brands in a wide array of industries, partnering to anticipate consumer intent, inspire action, and create demand. NCH Marketing Services, Inc. and Clipper Magazine are Valassis subsidiaries and its consumer brand. Its signature Have You Seen Me?® program delivers hope to missing children and their families. Follow Vericast on LinkedIn, Instagram, Facebook and Twitter.
Job Description
The Billing Specialist is responsible for accurately setting up new clients' accounts in the billing system and maintaining existing accounts to include all retail pricing and concessions as interpreted from clients field sales and contract requirements. In addition employees create and maintain complex product pricing and retail price records impacting company delivery increases general price adjustments and catalog releases. This position acts as an advisor and consultant to Billing Analysts and other Harland Clarke employees Field Sales and Clients.
KEY DUTIES/RESPONSIBILITIES
• Works directly with Harland Clarke employees and external clients to identify problems researches where they are occurring and provides recommendations for solutions. Provides information regarding billing and pricing system structure and capabilities. Analyzes debit error rejects; decides best course of action; and implements decision. Analyzes client reports to determine reasons for lost client profit. Investigates ACH rejects and notification of changes received from the Federal Reserve; contacts clients directly for resolution. Writes specifications designed to help IT create and execute billing and pricing system changes; tests all IT changes to the billing and pricing system; coordinates and communicates system changes and enhancements out to work team and affected employees. Works with appropriate third-party processors/providers to define account number manipulation requirements for posting consumer accounts through the Federal Reserve; resolves problems with ACH and direct transmissions issues. Sets up and maintains large complex client accounts including all retail pricing as well as contract concessions. Builds client relationships assists junior staff with setup maintenance conversions and contracts. (~50% of the time)
• Enters new clients and maintains existing clients in a complex billing and pricing mainframe environment. Tests the billing and pricing set up to ensure pricing accuracy for client profit club rules tax calculations discounts and rebates. Examines billing documents for verification of maintenance accuracy. Interprets critical terms of legal contracts to determine best practice in implementing particular concession types; consults with employees in Finance field sales and Legal to decide best course of action for accurate implementation of contracts. Creates and maintains all order entry product codes and their corresponding billing product codes based on information received from Marketing and Sales. Establishes accurate billing and pricing rules for each code Serves as liaison between external clients and Harland Clarke employees to expedite the coordination of information. Prepared and gives training presentations for Internal Sales and other employee Trainee Programs. Provides training on Billing's process system capabilities and client reports to new Billing Employees and Field Sales personnel. (~30% of the time)
• Submits IT requests and tests changes and enhancements for custom billing and pricing specifications; coordinates status information to fellow employees. Coordinates mass credit issuance with other departments. Provides clients and field sales with detailed spreadsheets to help in researching questions and problems. Trains clients how to read Harland Clarke client reports. Prepares and gives training presentations for Pricing Core Skills Training and Sales Trainee Programs. Trains and conducts peer review for Billing Analysts Prepare and provide information during audits. (~20% of the time)
Qualifications
WHAT'S IN IT FOR YOU? Vericast offers a generous total rewards benefits package that includes medical, dental and vision coverage, 401K matching and . A wide variety of additional benefits like life insurance, employee assistance and pet insurance are also available, not to mention smart and friendly coworkers!
At Vericast, we don't just accept differences - we celebrate them, we support them, and we thrive on them for the benefit of our employees, our clients and our community. Vericast considers applicants for all positions without regard to race, color, creed, religion, national origin or ancestry, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other classifications protected by law. In addition, Vericast will provide reasonable accommodations for qualified individuals with disabilities by contacting us at: [email protected] EEO is the law. To review your rights under Equal Employment Opportunity please visit: www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.