Lead Care Manager (Healthcare)
Position Summary:
The Lead Care Manager is a part of a multidisciplinary team and is responsible for coordination of all aspects of Enhanced Care Management (ECM). The Lead Care Manager oversees the provision of ECM services and implementation of the care plan, conducts outreach to assigned ECM members, engages them in enrolling into ECM, and delivers ECM services. Enhanced Care Management services are provided where the member lives, seeks care, in the office, and in the community.
Qualifications:
Bachelor of Arts or Bachelor of Science degree in Counseling, Social Work, or related field preferred or Associate of Science/Medical Assistant Certificate or Degree. Degree may be waived with equivalent work experience.
Knowledge of community resources preferred.
Proficient in Microsoft Office Suite, Outlook, Excel, Word.
Bilingual preferred.
Must be 21 years old or over.
A valid California driver's license with less than two minor moving violations.
Essential Job Functions:
Ability to communicate ideas in oral and written form.
Ability to instruct in individual and group settings.
Physical, mental, and emotional health adequate to perform duties.
Ability to work effectively with cultural/ethnic diversity.
Adhere to all applicable legal and ethical standards.
Protect and honor individual integrity through confidentiality.
Ability to work in a harmonious manner with subordinates, supervisors, and others.
Ability to work at various locations, including client homes, schools, and community settings.
Physical capability to lift over 20 pounds, and engage in physical activity including sitting, walking, bending, climbing, kneeling, twisting, reaching, etc.
Responsibilities:
Provide training and guidance/mentorship of frontline staff.
Implement department/program objectives.
Collaborate with administration to develop a culture of "people first".
Responsible for executing organizational strategies and initiatives.
Engage and enroll eligible members in ECM.
Oversees provision of ECM services and implementation of the care plan.
Utilize motivational interviewing, trauma-informed care and harm-reduction strategies.
Responsible for coordination of services to ensure a seamless experience and unduplicated services.
Connect members to other social services and support including transportation.
Provide Community Outreach and attend Community Events.
Provide health promotion and self-management training.
Monitor treatment adherence.
Coordinate with hospital staff on discharge plans.
Responsible for preventing and controlling infection.
Responsible for maintaining a culture of quality and safety.
Effectively use de-escalation skills and techniques for crisis prevention.
Properly administer the C-SSRS to help prevent suicide
Other:
Attend all required meetings and trainings.
Report any suspected child or dependent adult/elder abuse or neglect immediately to direct supervisor or utilize the chain of command if supervisor is unavailable.
Report any client imminent danger to self or to others or gravely disabled immediately to direct supervisor or utilize the chain of command if supervisor is unavailable.
Other duties as assigned.
Summary:
We are a nonprofit organization with a mission to strengthen families and communities by transforming lives! We are currently recruiting for a Child Group Teacher in our First Step Perinatal program who is ready to make a difference in the lives of others.
Why Sierra Vista?
Our supportive, caring environment extends not only to our clients and families, but to our valued staff as well. Employees from a number of disciplines work together in a collaborative, stimulating environment that is a model for quality care.
Sierra Vista Child & Family Services offers:
Health Insurance Coverage - SVCFS offers a comprehensive health benefits package which includes medical, dental, vision coverage, and an employer paid life insurance policy.
2 weeks of vacation, 11 paid holidays, 12 paid sick days upon accrual.
Employee Assistance Plan unlimited access to professional consultants for money management, family counseling, legal advice and many other areas.
Optional 403(b) retirement plan with employer matching.
Clinical Supervision for state licensure.
Opportunities for growth and professional development.
Non-Profit Student Loan Forgiveness.
Salary Increases each year.
Supportive/collaborative work environment.
Discounts are available to employees for gym memberships, with cellphone plan providers and other discounted perks.
