RECOVERY COLLECTION SPECIALIST (Marketing)
Avid Acceptance is a specialty auto finance company founded on a common philosophyputting people first. Avid began with the aim to fulfill a clear need in the lending industry. Banking had generally become an impersonal experience, and few lenders were taking the time to put people first. Our founders wanted to set a higher standard by offering friendly service, easy accessibility, and prompt turnaround times.
Our team members are passionate about growth, innovation, and collaboration. We are constantly striving to improve and better ourselves so that we can better support our clients. It has been a great formula for success; our company has grown considerably, and so has the number of people we've been able to affect in a positive way.
Who we look for:
As a growing company, we are currently looking for a qualified team member to join our Recovery Department. At Avid Acceptance, we believe that every employee contributes to a larger goal that motivates our people and inspires them to grow with the organization. This is a great opportunity for someone that is committed to excellence and wants to join a dynamic team that encourages you to think outside the box. If you enjoy a team environment, this job is great for you!
Responsibilities/Duties:
- Collecting outstanding debt
- Skip tracing
- Negotiating settlement and payment plans
- Handling customer inquiries and complaints
- Locating assets for litigation
- Locating vehicles for repossession
- Discussing options available to customers with pending court action
- Monitoring impounds and taking necessary action to secure collateral
Experience you need to succeed:
- Strong negotiation skills
- Clear and effective speaking voice
- Strong problem-solving skills
- Excellent personal commitment and attendance
- Understanding of post charge off accounts and collection laws
Other Requirements:
- Must submit to and pass a background check
Benefits offered:
- Hybrid Schedule (home/office) after paid training
- 10 company paid holidays Including your birthday
- Summer & Holiday Party
- Paid parental/ maternity leave
- Paid vacation and sick leave
- 5-year and 10-year anniversary trip
- One month Sabbatical after 15 years with $10,000
- $35 credit per month to use in our fully stocked Marketplace
- Health benefits after 30 days - Medical, Dental, Vision, and Life Insurance
- HSA (with match) & FSA (with rollover up to $550)
- 401(k) with employer match up to 4%
- Wellness program
- Employee assistance program
- Opportunity to help serve our community
- Reimbursement for monthly race entry fee (5K, 10K, half marathon, marathon, etc.)
Compensation:
- Starting Wage $17/hr.
