Epiq Class Action & Claims Solutions
Print & Mail Operations Manager (Legal)
It's fun to work at a company where people truly believe in what they are doing!
Job Description:
Job Description: Print and Mail Operations Manager
Position Summary
This position is responsible for managing the daily printing and mailing production, material management and directly responsible for two departments consisting of a Supervisor, a Lead, a QC Associate with teams of approximately 10 FTE and a flexible temporary staff. Along with administrative tasks related to a management position, this role will also will work with management to set production priorities; workforce and resource scheduling; process improvement and documentation; internal and external audits; quality control; inventory management; coordination with internal management, facilities and developing a strong working relationship with the USPS and overnight vendors. Work closely with other Epiq Print & Mail facilities on a national level to meet client requirements and DR contingencies.
2nd shift : 2:00pm - 10:30pm
Responsibilities
Job Qualifications and Requirements
Key Leadership Competencies
Managing Performance: Ensures that associates have clear goals and objectives, expectations
and measures of success for projects and tasks; provides specific performance feedback, both positive and corrective, as soon as possible after event.
Fosters Teamwork: Provides opportunities for people to learn to work together as a team; promotes
cooperation with other departments; recognizes and encourages the behaviors that contribute to
teamwork.
Empowering Others: Gives people latitude to make decisions based on their level, area of responsibility,
knowledge and skills; encourages individuals and groups to set their own goals consistent with
business goals.
Managing Change: Facilitates the implementation and acceptance of organizational change;
Strategic Agility: Clearly understands and articulates the business strategy; continuously ensures
team and individual goals are aligned to broader strategic objectives, particularly when there is a
change in direction; anticipates future consequences and trends, accurately including their potential
impact; maintains broad business knowledge and perspective; creates new, competitive strategies
aligned to the broader business strategy.
Influencing Others: Uses appropriate interpersonal styles to persuade others to accept a position or
initiative that results in action to positively impact business results; assesses the current situation
and adapts interpersonal style to suit the target audience; makes recommendations to achieve a
specific impact, effect or course of action adopted by others; seeks mutually beneficial solutions;
obtains cooperation from others, including those who are not direct reports.
Physical Demands
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.