HEAD HOST/HOSTESS (Food Services)

Havana Central Restaurant is looking for a Head Hostess with excellent verbal and interpersonal skills for our busy  midtown location.

Responsibilities:

• Ensure complete and consistent cleanliness of the hostess area
• Be available to answer calls and to greet guests
• Supervise host book efficiently and oversee clients seating arrangements
• Handle guests amicably and with understanding whether they have reservation or not
• Make great first impression on guests
• Schedule reservation for guests both in person and over the phone
• Communicate with supervisors or management on any issue related to guests
• Handle all cases related to guest courteously and professionally
• Maintain diplomacy while relating to guests
• Must be trustworthy and reliable