Zingerman's Coffee Company, LLC
Coffee Barista (Project Management)
We are screening everyone who comes to work each day for symptoms.
All staff members wear masks at all times inside our buildings
We are sanitizing all touched surfaces every two hours.
We have set up safe working distances for every employee.
We practice social distancing of a minimum of 6 feet from each other as much as possible
Performance expectations - Essential Functions:
Greets and assists our guests with enthusiasm and high energy (shop and phone)
Brews and converses on all brewing methods for teas and coffees
Prepares espresso based drinks (milk steaming, drink construction)
Tastes and scores coffee at least once per shift, logging the results
Adjusts coffee as needed for best tasting espresso
Continually improves personal skills and knowledge around coffee
Handles monetary transactions and sales using Point of Sale system
Follows opening, closing and other procedural checklists
Learns and shares the basics of our coffee roasting process and production schedule
Recognizes, acknowledges and communicates errors and potential quality problems
Assists in keeping dining areas and workspaces neat, clean and sanitary
Participates in the effectiveness of financial measurements
Participates actively in huddles, meetings, and Zingerman's events
Arrives on time for all shifts, meetings, and classes.
Adheres to dress code standards
Passionate for great coffee and great service!
The Success Patterns for this position are:
Experience working in customer service or retail preferred
Experience working in a food service environment preferred
Experience using a Point of Sales system
Reputation for providing great service to guests and co-workers
Able to work holidays and weekends