Shellpoint Mortgage Servicing

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Process Improvement Analyst (Finance)



Job Description

Who we are

Shellpoint Mortgage Servicing (SMS) is one of America's top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or "service") their loan portfolios, which means that we collect homeowners' mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.

Summary:

The individual selected for the job will help select and manage SMS Process Improvement projects designed to improve performance and productivity across all operations units. The individual will ideally combine exceptional leadership ability and communication skills with data analytics and project management capabilities.

Responsibilities:

  • Obtain minimum Green Belt Process Improvement Certification.
  • Help champion the Process Improvement discipline within the organization and implement the steps and tools necessary to successfully complete projects.
  • Excel in a team-oriented, collaborative environment while contributing to the creation, design, and implementation of value-add business strategies that affect current operating practices and company policy.
  • Be able to clearly articulate and present ideas and findings to a varied audience, including the operations staff and senior leadership.

Qualifications/Skills:

  • Ability to lead and manage teams and ensure accountability for the timely delivery of desired results.
  • A self-starter entrepreneur spirit with a strong desire to continually improve.
  • Strong business communication skills with an ability to clearly articulate ideas and findings to a varied audience
  • Fast learner - able to assimilate new ideas and thrive in a fast-paced environment.
  • Adept at speaking in front of others and assimilating into groups
  • Prior work experience performing business, data, and/or statistical analysis is a plus.
  • Prior Process Improvement or Project Management training is a plus.
  • Strong business communication skills with an ability to work well in a collaborative environment.
  • Strong attention to detail and an ability to multi-task, respond well to pressure and deadlines, and work well individually and in a collaborative environment.
  • Strong skills in Excel and/or Tableau (charts, graphs, pivot tables, formulas, macros etc.).
  • Experience with PowerPoint and Visio a plus.
  • Strong demonstrated SQL skills are a plus.

Educational Requirements:

  • Bachelor's Degree in finance, analytical or quantitative discipline and documented experience in a financial setting preferred (a graduate degree may be considered as contributing towards work experience).

Company Perks :
* 15 Paid Time Off (PTO) days and 18 after 1st anniversary!
* 9 Paid Holidays
* Employee Engagement Activities

Company Benefits :
* Medical (including Health Savings Account & Flexible Savings Account)
* Dental - RX - Vision - Life, Disability Insurance - 401(k) Plan with company match! - Employee Assistance Plan

* Performance-based Incentives
* Pet Insurance

* Advancement Opportunities

Newrez NOW:

* Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
* 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
* Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee

* Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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