Training and Education Specialist, Medtronic Care Management Services - Remote (USA) (Finance)

Careers that Change Lives
We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader -that's why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.

A Day in the Life
Bring your training talents to an industry leader in medical technology and healthcare solutions! We are hiring a Training & Education Specialist to help provide leadership, development, execution and evaluation of our training and education materials for Medtronic Care Management Services (MCMS) programs and solutions. This business is located in Chanhassen and is focused on telehealth and patient monitoring. In this role you will be responsible for developing and coordinating training and education activities and ensuring goals and objectives are operationalized and accomplished. You will utilize your content development and training skills to train customers and internal staff. This is a great role to work collaboratively with a multidisciplinary team, including program design, program marketing, product and software development, customer service, operations, and field staff.

Responsibilities may include the following and other duties may be assigned.

• Develop and execute training and education content and plans for product and application launches and releases for internal stakeholders
• Coordinates the design of learning content and solutions using a variety of training delivery methods options, including instructor-led classes
• Collaboratively leads the creation of training and educational materials and training delivery planning with other departments and work groups as needed (Program Design, Product Owners/Developers, Marketing, Customer Service and Operations)
• Evaluate the effectiveness of educational training programs and materials
• Manages the content updates for education, training, and implementation materials
• Continuously revises lesson plans to meet new training requirements and to keep technical information up to date.
• Performs other duties as required
• Light domestic travel possible (Less than 10%)

Must Have: Minimum Requirements

• Bachelors degree required
• Minimum of 2 years of relevant experience in a training, communication, marketing, instructional design or in a role involving training others in a corporate setting, or advanced degree in lieu of experience

Nice to Have

• Knowledge of the medical field or in clinical settings
• Experience in telehealth care management
• Knowledge of care management within a health plan or health care system
• Content development and/or direct training experience
• E-Learning Software (LMS) and Microsoft Applications
• Previous experience training end-users on software

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)