Associated Bank
Consumer Loan Processor I (Finance)
Job Summary
Work with Bankers, Call Center/Retail Direct staff, the end consumer and vendors to obtain and verify information needed to process consumer real estate secured loans and lines, secured/unsecured products and checking reserve accounts, this includes but is not limited to title, flood, appraisal, income verification documentation, subordinations and satisfactions, and proof of home owners insurance. Order, review, receive verifications of employment using third party vendor. Process appraisals for all Consumer HELOC applications, this includes appraisal ordering, mailing appraisals to consumers and processing appraisals including assigning appraisal waiting periods as governed by federal bank regulations. Prepare compliant and accurate loan closing documentation for Consumer loan closings. Perform quality peer review of loan closing documents prior to them being delivered for closing. Communicate with residential lending specialist as needed/appropriate to ensure processing/closing of consumer loans is conducted effectively and efficiently. Use information provided by Personal Banker and/or end consumer and obtained from vendor to complete processing functions in order to generate an accurate and complete consumer loan/line document closing packet. Provide phone support to Personal Bankers related to real estate loan/line origination (and all consumer products), closing and disbursement. Stay current of changes in internal guidelines and regulatory compliance.This position requires a credit check per 12 CFR Chapter X, Part 1026, Truth in Lending, Regulation Z.
Job Accountabilities
Education
Compliance Statement
Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR. Responsible to report ethical concerns as needed to Associated's anonymous Ethics Hotline.Operates in full compliance with internal policies and procedures as well as applicable regulations and laws, including but not limited to Bank Secrecy Act/Anti-Money Laundering and S.A.F.E. Act requirements. Must submit required information to meet registry requirements, obtain a unique identifier, and maintain the registration requirements as directed by the S.A.F.E Act.
Associated Bank is committed to working diligently with any colleague who needs an accommodation perform the essential functions of the job. Please contact the Leaves & Accommodations office to request an accommodation.