Pike Electric, Inc
Operations Support Specialist I (Administrative)
This is an entry level position responsible for providing internal customer service with a broad range of operational support activities for local and regional Pike Engineering operations. This role will report to a Supervisor or Manager in a Pike Engineering office.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Under supervision the individual in this role is expected to:
Input information accurately from a variety of sources into computer database or applications to support time and expense entry, work management, invoicing, AP, expense reconciliations or and other processes as assigned.
Provide general administrative and clerical support including mailing, scanning, and copying. May serve as the receptionist for the Pike Engineering facility.
Run reports from a variety of tools or systems and review data inputs/outputs for completeness and correctness
Arrange employee engagement activities in the office.
Prepare and modify documents including correspondence, reports, drafts, memos and emails as directed
Meet established deadlines and deliver requested information in a timely manner
Scheduling and coordinating meetings and appointments; maintain the master calendar of in-house meetings and manage employee calendars & availability
Support company and client sponsored events by organizing and scheduling catering, facilities, restaurants, or other vendors as necessary.
Maintain a variety of general administrative reports and databases including fleet, phone lists, storm rosters, occupancy and PPE assignment.
Cost-effectively monitor and order office supplies as required
Assist with new employee on-boarding process
Assist with maintaining fleet vehicles with coordinating and managing maintenance appointments and tracking mileage. Outfitting fleet vehicles with required up-to-date equipment.
Perform other duties as assigned by management.
COMPLEXITY OF WORK:
Semi-routine; majority of work covered by established procedures.
RELATIONSHIP OUTSIDE WORK GROUP:
Exchange of information, which occasionally requires tact and/or diplomacy.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. REGULAR ATTENDANCE is required.
2. EDUCATION and/or EXPERIENCE
0-1 Year(s) Experience in similar support role or performing general administrative duties. Familiarity with utility or engineering office operations is preferred.
A. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
B. Ability to deal with problems involving few concrete variables in standardized situations.
OTHER SKILLS AND ABILITIES:
PHYSICAL DEMANDS: The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
☒Close Vision (clear vision at 20 inches or less)
☒Color Vision (ability to identify and distinguish colors)
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing this job, the noise level in the work environment is:
Moderate Noise (Examples: business office with typewriters, and or computer printer, light traffic)