UNIVERSITY OF CINCINNATI PHYSICIANS COMPANY. LLC
Sr Patient Services Representative - Ambulatory - Internal Medicine (Finance)
Location: Cincinnati - UC Health Physicians Office Midtown
Department: Internal Medicine
Shift: First
Hours: 40/week
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.
UC Health is committed to providing an inclusive, equitable and diverse place of employment.
Primary Purpose:
The Sr. Patient Services Representative will serve as the subject matter expert in relation to the front office Patient Services. This position will interact with all patients as they enter, leave, or request assistance within any of our facilities. They will exemplify superior customer service while ensuring each patient interaction is handled with care. The work will involve performing basic and complex Patient Access Services Representative activities as well as serving as the front office point of contact for patients and their families. Knowledge and Skills
Education: Associate's degree, preferred.
Years of Experience: 3-5 years equivalent experience, minimum required. 6-10 years equivalent experience, preferred.
Required Skills and Knowledge: