Capitol Federal Savings Bank
Customer Service Representative (Administrative)
Capitol Federal® is looking for someone that is inspired by making a difference and wants to grow in their banking career. For over 125 years, Capitol Federal has helped shape the future of banking in the Midwest and we believe that a great company starts with great people.
As a Customer Service Representative, you will take a lead role in delivering an outstanding experience to our customers. Growing meaningful relationships with customers by using your financial knowledge to offer thoughtful solutions to help address their financial needs. Assisting customers with teller transactions, opening, processing, and closing of accounts and Consumer Loans. Working as a team and providing support for complex or escalated transactions to coworkers and customers requires knowledge of our products and banking regulations.
This is a Full Time position up to 40 hours a week. Flexibility is required to work as needed to ensure adequate staffing for training or employee absences. The hours for the position are Monday-Friday 8:15-4:00, 2 Fridays/Mo 8:15-6:00, and rotated Saturdays 8:45-12:00.
New starting competitive pay!
Mail Operations Representative, Switchboard Operator, Call Center, or Records Management Specialist
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Retail Operations