Training Coordinator (Finance)

We seek a Training Coordinator to lead employee training initiatives, host creative learning events, and create user documentation. Responsibilities include managing, designing, developing, coordinating, and conducting all training.

We are looking for a skilled Trainer with a strong technical background, excellent communication and writing skills, and experience in creating presentations. Proficiency in Office 365 and understanding custom applications and processes in Power Apps are required. The Trainer will also help develop a self-service FAQ document using a CHATGPT or Copilot frontend.This position requires a bachelor's degree in Communication, Adult Education, or Design or equivalent field with two years of experience in a professional training or Instructional Design position; or a master's degree in the same field.The University of South Florida is a high-impact global research university dedicated to student success. Over the past 10 years, no other public university in the country has risen faster in U.S. News and World Report's national university rankings than USF. Serving more than 50,000 students on campuses in Tampa, St. Petersburg and Sarasota-Manatee, USF is designated as a Preeminent State Research University by the Florida Board of Governors, placing it in the most elite category among the state's 12 public universities. USF is a member of the American Athletic Conference.
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Working at USF
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With more than 16,000 employees at USF, the University of South Florida is one of the largest employers in the Tampa Bay region. At USF you will find opportunities to excel in a rich academic environment that fosters the development and advancement of our employees. We believe in creating a talented, engaged and driven workforce through on-going development and career opportunities. We also offer a first class benefit package that includes medical, dental and life insurance plans, retirement plan options, tuition program and generous leave programs and more.
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To learn more about working at USF please visit: Work Here. Learn Here. Grow Here .Map out annual training plans for New Hires and Existing Staff on Enterprise system software and applications using legacy tools (PHP, VS.NET) and Power Apps.

Support staff via Teams, 1:1 Q&A sessions, and create robust How-To Documentation. Market training to employees, handle registration, and confirm attendance.

Conduct training needs assessments to identify knowledge gaps. Use modern education principles and stay updated on new methods. Design and prepare training materials.

Evaluate instructional effectiveness and training impact on skills and KPIs. Collect feedback through Qualtrics Surveys post-training.

Partner with stakeholders to ensure training material accuracy. Host train-the-trainer sessions for internal experts. Ideal candidate needs strong interpersonal skills to address diverse learning styles.

Develop comprehensive training programs, creating engaging materials like presentations, manuals, and online resources. Conduct in-person and virtual training sessions.

Collaborate with IT to understand custom applications built in Power Apps. Develop and maintain a self-service FAQ document enhanced by CHATGPT/Copilot. Provide ongoing support and adjust training programs for better outcomes. Stay updated with Office 365, Power Apps, and training methodologies.