Accounts Receivable Representative (Finance)

Accounts Receivable Representative

CooperSurgical, Inc

Trumbull CT

Position Summary:

The duties of an Accounts Receivable (A/R) Representative include collection calls and/or correspondence in a fast-paced goal-oriented collections department. Responsibilities include but are not limited to, monitoring and maintaining assigned accounts, customer calls, account adjustments, small balance write offs, customer reconciliations, and credit and rebill pre-processing. Contacts domestic and international customers with delinquent accounts, initiates proper action and maintains records. Accountable for reducing delinquency for assigned accounts. Enlists the efforts of sales, A/R Manager and A/R Supervisor; when necessary to accelerate the collection process. Obligated to communicate and follow up effectively with sales and customer service departments regarding customer accounts on a timely basis. Establish and maintain effective and cooperative working relationships with external and internal customers.

You Will:

• · Reviews Accounts Receivable Aging and open item reporting of delinquent accounts tied to assigned portfolio and initiates collection action by contacting each account. Timely and accurate updating of collection notes and “reason” coding tied to Accounts Receivable open items.
• · Prepares correspondence on delinquent accounts requiring special handling. (i.e. Third-party Collections, Certified Letters, Tax Certificates, etc….)
• · Re-runs invoices and fax or mail as needed.
• · Researches disputed delinquent account balances.Initiates paperwork to correct errors including misapplied payments, freight issues, Price discrepancies, etc.
• · Reports status of all delinquent accounts assigned. Including but not limited to daily Credit Hold Reporting and any additional reporting required by A/R Supervisor.
• · Reconciles short payments and debit memos. Researches and determines eligible items that require write-offs or other adjustments and accurately processes G/L coding tied to Accounts Receivable item clearing and /or relevant application offsets.
• · Reconciles and identifies tax exempt discrepancies and conveys any items that require adjustment to the Tax Department
• · Is a back up for department functions (i.e. switchboard, mailroom, cash-receipts support, pricing agreement entries, back up assistance for new account entries). Assists in special projects as requested.
• · Performs other duties and assignments as required by management.
• · Maintains timely availability tied to Cooper Surgical's ACD Line (Automated Call Distribution), in order to meet varied external and internal inbound customer inquiries tied to Accounts Receivable.
• · Performs duties tied to customer Credit Card processing; utilizing Cybersource software; while adhering to inherent fraud and security risk management procedures.
• · Challenges processes and provides strategies/ideas for improvement

You Have:

• · Familiarity with office equipment—computer, fax, calculator, copy machine, etc.
• · Prior Accounts Receivable experience of at least two years and high-volume corporate Collections /B2B collection experience.
• · Working knowledge of Microsoft suite of products, including Excel (Intermediate Level), Word, and Outlook.
• · Knowledge of Billing and Collections procedures tied to Accounts Receivable.
• · Strong attention to detail. Customer first commitment.
• · Experience with wIntegrate / Dataflo, Access, or Microsoft Dynamics (preferred).
• · Excellent written, verbal communication and negotiation abilities to both internal and external constituents. Ability to prioritize and manage multiple responsibilities.

About CooperSurgical:

CooperSurgical is a leader in manufacturing and marketing multiple trusted and innovative brands that assist clinicians in improving the health of women, babies and families worldwide. Through an aggressive growth and diversification strategy, CooperSurgical has evolved its portfolio of over 600 products to include products and services used primarily by obstetricians and gynecologists in surgical and medical procedures wherever they occur: in hospitals, surgical centers, medical offices and fertility clinics.

Our Benefits:

As an employee of CooperSurgical, you'll receive an outstanding total compensation plan. As we believe your compensation goes beyond your paycheck, we offer a great compensation package, medical coverage, 401(k), parental leave, fertility benefits, paid time off for vacation, personal, sick and holidays, and multiple other perks and benefits. Please visit us at www.coopersurgical.com to learn more about CooperSurgical and the benefits of becoming a member of our team.

To all agencies: Please, no phone calls or emails to any employee of CooperSurgical about this opening. All resumes submitted by search firms/employment agencies to any employee at CooperSurgical via-email, the internet or in any form and/or method will be deemed the sole property of CooperSurgical, unless such search firms/employment agencies were engaged by CooperSurgical for this position and a valid agreement with CooperSurgical is in place. In the event a candidate who was submitted outside of the CooperSurgical agency engagement process is hired, no fee or payment of any kind will be paid.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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