Leepfrog Technologies, Inc.
CIM Specialist (Information Technology)
Maintain an in-depth working knowledge of Leepfrog software and how it can be configured, customized and implemented to meet client requirements.
Develop deep understanding of client needs for their curriculum requirements.
Use CourseLeaf software to maintain forms in CIM including configuration changes, workflow configuration changes, and light HTML and technical changes.
Provides form-builder feedback to the internal team for review.
Accurately and quickly translates client requests and implements client feedback into CIM forms.
Maintains effective customer service relationship with clients.
Writes reports and documentation as needed.
Other tasks as needed for successful project completion.
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