AMETEK, Inc
IT Support Analyst (Finance)
AMETEK E&PI is looking for an IT Analyst to join our organization.
The ideal candidate will have the following:
• Experience working in large corporate environment highly desirable.
• Self-starter, able to work with minimal supervision.
• Excellent verbal and written communication skills
• Good problem-solving and critical-thinking skills
• Able to work in a team as well as independently
• Experienced in providing professional and courteous customer service
• Able to work in a continual changing environment.
• Able to support remote users
• Willingness to learn
• Experience with troubleshooting LAN and wireless networks
• Troubleshooting hardware and software upgrades
• Ability to install and maintain various hardware and software configurations
• Strong working knowledge of Microsoft Office 365.
• Windows 10, 11
• Telecom experience with cloud-based systems a plus
• Knowledge of IOS Apple devices for mobile support and deployment
• Experience working with FreshService or a Helpdesk system
• Experience training end users on new technology
• Excellent verbal and written communication skills - ability to communicate with management, employees, and external stakeholders
• Ability to collaborate with colleagues to resolve problems
• Ability to work with minimal supervision and utilize good organizational skills
• Willing to work in project settings as a part of the project team
• Excellent interpersonal skills, highly organized, strong follow-up, and follow-through skills with excellent attention to detail
• Independently analyze, solve, and deliver problem resolution end-to-end by weighing alternatives to determine the appropriate course of action.
• Document technical solutions, share expertise, and cross-training to other peers and team members.
• End-user training and support.
• Refine and automate regular processes, track issues, and document changes.
• Able to lift 30 lbs. as needed
Job Requirements:
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1-866) 263-8359.