Signature Health, Inc.

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Junior System Administrator (Education)



Junior System Administrator

Are you looking for an organization where you can grow while making a positive impact on people's lives? At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential.  

Our core values are the foundation of who we are: 

  • People First mindset where we honor our colleagues and patients 
  • Striving for Excellence in our work each day 
  • Can Do approach where we roll up our sleeves in response to opportunities and challenges 

In addition to a rewarding career, as a full-time employee, you will have access to the following employer/employee paid benefits: 

Full Time: 

  • Medical, Dental, Vision 
  • Robust earned paid time off program (PTO) 
  • 401k match 
  • Various Life Insurance Options 
  • Short- and Long-Term Disability (Not applicable for school-based employees) 
  • Federal Loan Forgiveness Program (available on eligible on roles) 
  • HealthJoy - no cost medical and mental health online resources available Day 1 (coverage extends to family members living in the same household) 
  • Tuition & Professional Development Assistance 

If you value the people around you, strive to be the best version of yourself and have a can do mindset, then Signature Health could be the best place for your next career. Read below on how you can make a difference in our community and apply today! 

SCOPE OF ROLE

Reporting to the Director, Information Technology and dotted line reporting to the System Administrator, the Junior System Administrator will be successful in utilizing their skills to be a hands-on technical expert responsible for implementing and/or modifying security access and identity changes for employees, contractors, and other individuals requiring access to Signature Health's IT systems. You will provide technical expertise and leadership in the overall management of current and future clinical application systems and/or technology services within the company. The Junior System Administrator will act as a strong resource for all employees by ensuring continuity and alignment of technology applications and participating in the development of the company's technology services, infrastructure, guidelines, procedures and standards.

HOW YOU'LL SUCCEED :

  • Assist System Administrator with maintaining the Signature Health network, server deployment and system security; modify system performance when appropriate.
  • Use strong time management skills regarding individual schedule and collaborate with your team to perform assignments.
  • Support LANs, WANs, network segments, Internet, and intranet systems.
  • Troubleshoot problems reported by users; analyze, follow-up and isolate issues.
  • Assist System Administrator with maintaining network facilities in individual machines, such as drivers and settings of personal computers as well as printers.
  • Build and assign routing protocols, routing table configuration.
  • Collaborate with your team and make recommendations for future system upgrades.
  • Configure and monitor Hyper V servers and Virtual Machines.
  • Administer servers, laptop and desktop computers, printers, routers, switches, firewalls, phones, company mobile phones, smartphones, software deployment, security updates and patches.
  • Create and assign configuration of authentication and authorization of directory services
  • Design and deploy networks; maintain network servers such as file servers, and VPN gateways.
  • Support System Administrator ensuring connectivity throughout Signature Health's LAN/WAN infrastructure is on par with technical considerations.
  • Make changes, monitor, support, and configure SQL Server Databases.
  • Monitor and support system wide backups of files and servers.
  • Comply with all agency policies and procedures.
  • Maintain all aspects of HIPAA, promoting patient confidentiality and right to privacy.
  • May be required to perform remote services as determined by Signature Health.
  • Adherence and completion of compliance training provided by Signature Health.
  • Responsible for and completes all productivity/documentation requirements.
  • Participate in all assigned staff meetings and staff development programs.
  • Demonstrate appropriate attendance and punctuality in adherence with Signature Health policies.
  • Other duties as assigned.

  

KNOWLEDGE & EXPERIENCE :

  • Associate's Degree in computer science or technology required. 
  • 2-4 years' experience in system administration with demonstrated knowledge in the following areas required:
    • Microsoft Operating Systems 2008R2 to 2016, Microsoft Office 365, and Microsoft SQL Server
    • Hyper V 
  • Experience in system administration with demonstrated knowledge in the following areas preferred:
    • Microsoft Defender
    • Cisco switching and routing including Vlans and QOS
    • Barracuda and Ubiquiti Firewalls
    • Shoretel/Mitel phone systems
  • Bachelor's Degree in Computer Science or Technology preferred.

    WORKING CONDITIONS :

    • Work is normally performed in a typical interior/office/clinical work environment.
    • While hours of operation are generally standard, flexibility to work evenings and extended hours may be required.
    • Requires periods of sitting, standing, telephone, and computer work. 
    • Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology.
    • Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology.
    • Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
    • Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted.
    • Possible exposure to blood borne pathogens while performing job duties.
    • Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday.
    • Sufficient dexterity to operate a PC and other office equipment.

     

      This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice. 

      All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved.

       

       

      Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
      The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Administrative

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