Baker Electric
IT Service Desk Technician II (Information Technology)
As one of the top Electrical Contractors in Southern California, Baker Electric invests heavily in our IT operations on an enterprise level. We are now looking for a Service Desk Technician II to join our Escondido, CA IT team.
A successful Service Desk Technician II will be a front-line service-oriented person who performs at the professional level to support the day-to-day responsibilities of the IT Department. The IT Service Desk Technician II responds to requests from internal users, as well as escalated requests, about technology issues and applies knowledge and expertise to resolve issues or respond to requests.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Key 30, 60, 90 Day Accomplishments
EXPERIENCE, EDUCATION:
KEY COMPETENCIES / SOFT SKILLS:
Problem solving –
Strategic thinking –
Work ethics and values –
WORK ENVIRONMENT / PHYSICAL DEMANDS:
Standard office environment. Individual will frequently be required to stand, walk, sit, talk, and hear. Occasionally may have to lift boxes full of materials for purposes of setup of programs, typically 50 pounds or less. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Baker Electric, Inc. is an Equal Opportunity Employer. We encourage applications from all individuals regardless of race, religion, color, sex, pregnancy, national origin, sexual orientation, ancestry, age, marital status, physical or mental disability or status as a Special Disabled Veteran, Vietnam Era Veteran or other qualifying veteran, political affiliation or belief. Baker Electric, Inc. is committed to building and maintaining an inclusive environment.
The information contained in the job description is for compliance with the Americans with Disabilities Act (ADA) and is not an exhaustive list of duties performed by this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned by the Supervisor or his/her designee.