Senior Manager, Software Engineer - Mobile Application Development (Architecture)
JOB DESCRIPTION:
The Mobile Development Sr. Manager, Software Engineer, supports a team of Software Development Engineers. This position participates in the evaluation and prioritization of customer and user requests. Managing team activities, providing functional guidance and completing individual tasks as needed. Ensures the team follows Agile best practices as defined by Express Scripts. Participates in cross-departmental Technology initiatives. The Technology Manager has accountability for the work of all members of the team, and represents, strategizes, and promotes methodologies and processes and devises improvements to the current processes. The Sr. Manager is also responsible for providing timely feedback to their team members and assisting their leadership with year-end calibration and identification of high performers.
The Sr. manager is responsible in leading the mobile development team as a people leader, and scrum master, in the day-to-day activities that will serve the mobile teams. The sr. manager will support various team activities for the mobile client teams, participating story grooming sessions, assisting TPO with backlogs and project reviews. This may include sprint planning, sprint demos and retrospectives that assists the team to a continuous improvement culture. The sr. manager must possess high competence in communication, negotiation, listening, mitigate conflict, build alliances and achieve desired results using strong interpersonal and diplomacy skills.
JOB SCOPE & ABILITIES:
Provides direction and manages mid-level professional employees, high-level non-exempts, and/or supervisors; may manage technical/business support or production/operation staff; Is accountable for the performance and results of a team within own discipline or function; Adapts departmental plans and priorities to address resources and operational changes; Work is reviewed upon completion for adequacy in meeting objectives.
Ability to lead high talent teams in local and remote locations; Previous supervisory experience in leading a technical team or managing a larger cross-functional team of non-direct reports; Ability to motivate employees, handle difficult employee relations issues and create a culture that supports high employee morale; Conceptual knowledge of IT concepts, procedures and practices; Advanced problem solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions; Demonstrated ability to prioritize work load and meet project deadlines; Ability to adapt in a dynamic work environment and make independent decisions; Extremely detail oriented; Strong customer service focus; Excellent oral and written communication skills; Willingness to work a flexible schedule to accommodate project deadlines
ESSENTIAL FUNCTIONS:
- Works to develop employee's skills, evaluates performance, provides regular feedback, supports employee career path growth, and oversees resolution of employee relations issues.
- Works with the architect and stake holders/partners to develop solutions in support of mobile development
- Proactively manages cross-team relationships and expectations
- Facilitates timely and routine communication in both directions between mobile teams and the upstream dependent teams.
- Partners with TPO/architect to help prioritize backlogs based on business needs/compliance/client commitments/technology debts
- Scales solutions to the client's goals and budget
- Serves as escalation point for the team's critical issues
- Communicates team status
- Support activities in project initiation during conceptual stages through funding approval
- Coordinates with cross project teams in planning & execution, resolves challenges around projects, priorities, & releases
- Coordinates with cross-teams for necessary resources
- Knows and understands key performance indicators for the team's success
- Participates in usual people leader duties that include regular 1X1s, career development, performance management, and meeting financial targets
- Assists with the Budget planning and management for their department
QUALIFICATIONS:
- Bachelor's degree in related field and 8+ years relevant experience
- Experienced with mobile development
- Knowledge in mobile client standards and techniques for mobile applications
- Understand mobile-specific performance & issues
- Experience leading a team of mobile developers
- Strong & proven analytical skills and knowledgeable in mobile tools (Splunk, Adobe Analytics is a plus)
- Experienced with app store and in-app feedback
- Scrum Master experience with various agile methodologies (Scrum, Kanban, etc.)
- Excellent verbal and written communication and presentations skills
- Experience working with cross teams and partners
- Proven ability to meet deadlines and balance multiple deadlines
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
