Director of Security (Finance)

Job Description Summary

Job Description
**** State of Hawaii Guard Card Required****
Work Environment
• The person in this role works mostly in a service environment, with some office time reserved for administrative tasks.
• Physical Demands
• The person in this role may be exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly.
• The person in this role may be carrying, lifting or pulling items weighing up to 50lbs and pushing and / or pulling approximately 200lbs.
• The person in this role will be frequently standing up, bending, climbing, kneeling, and moving about the hotel.
• Expected Hours of Work
• Must be flexible to work variable days of the week to include weekends and holidays.
• Must be flexible to work variable shifts (days, nights, overnights).
• Ten to twelve hour shifts sometimes required.
Education and Experience
• High school graduate or equivalent.
• Must have a minimum of 2 years of experience as a Security Manager.
• Certification in safety and training and/or licensed as a Security Officer or Law Enforcement Officer may be required. Certified CPR, First Aid instructor and training in law enforcement techniques desired.
• Experience in a hotel or a hospitality-related field preferred.
• Understanding of and previous experience in a union environment a plus.
Principle duties and responsibilities (Essential Functions) include:
Operational/Functional:
• Manage daily activities of the security department.
• Prevent losses of company and guest property due to thefts, burglary, pilferage and other criminal activity.
• Ensure compliance with federal, state, local law and safety regulations and communicate and enforce policies and procedures.
• Coordinate and monitor for efficiency all safety and security related programs, including lost and found procedures, auditing of issuance of hotel keys, chemical, CPR, and Fire Preparedness trainings and evacuation drills.
• Develop and administer safety incentive programs. Chair the Safety Committee meetings and enforce safety programs.
• Facilitate departmental security and safety trainings.
• Develop and maintain proper key control procedures.
• Manage all fire alarms and emergencies within the property. Respond to emergencies according to Corporate and Hotel policy. Maintain confidentiality of all incidents and reports.
• Respond to requests for First Aid/CPR for guests or associates.
• Investigate accidents, thefts, property loss, unlawful activities, and complaints relative to security personnel. Document details and advise hotel management.
• Maintain effective communication with local fire, police and other authorities.
• Implement and maintain all security control procedures in the Hotel. Watch for suspicious persons entering, exiting, or loitering around building. Conduct walk through observations of the entire hotel. Promote safe work practices.
• Ensure good safety practices of associate and guests throughout the Hotel and maintain proper fire prevention, emergency and security preparedness procedures.
• Perform any other job-related duties as assigned.
• Strategy and Planning:
• Conduct hazard and risk assessment including OSHA and Safety audits.
• Set departmental goals and strategy to align to company mission. Coordinate with other departments to achieve results.
• Develop and maintain relationships with vendors.
• Financial Management:
• Control labor costs and manage staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Actively participate and advise in the budget and forecasting processes which support the overall objectives of the hotel.
• Managing your Team
• Interview, hire, train, and promote Security staff. Provide consistent feedback and recommend disciplinary action when appropriate.
• Foster and promote a cooperative working climate, maximizing productivity and associate morale.
• Ensure team members receive proper training applicable to their position and career aspirations and in accordance with company policy and/or local laws.
• Responsible for monitoring, measuring, and recognizing performance of team members who directly report to the role and indirect reports.
• Support, comply and promote company initiative, policies and guidelines.
• Handle employee issues in a professional and timely manner.
• Leading with Passion
• Responsible for ensuring success through the eyes of employees, guests, and owners.
• Utilize and collaborate with resources across different departments and corporate office.
• Capable of influencing employees to perform to their highest standard and establishing a trusting environment to enrich the culture.
• Focus on the mission and well-being of the department, hotel, and company as a whole.
• Lead by example and operate with integrity and respect.
• Inspire your team to embrace and demonstrate our values and GUEST People Standards.

Job Description

Job Description

**** State of Hawaii Guard Card Required****

Principle duties and responsibilities (Essential Functions) include:

Operational/Functional:

• Manage daily activities of the security department.
• Prevent losses of company and guest property due to thefts, burglary, pilferage and other criminal activity.
• Ensure compliance with federal, state, local law and safety regulations and communicate and enforce policies and procedures.
• Coordinate and monitor for efficiency all safety and security related programs, including lost and found procedures, auditing of issuance of hotel keys, chemical, CPR, and Fire Preparedness trainings and evacuation drills.
• Develop and administer safety incentive programs. Chair the Safety Committee meetings and enforce safety programs.
• Assist with Federal Government programs such as the Sea Bird and Wild Life.
• Facilitate departmental security and safety trainings.
• Develop and maintain proper key control procedures.
• Manage all fire alarms and emergencies within the property. Respond to emergencies according to Corporate and Hotel policy. Maintain confidentiality of all incidents and reports.
• Respond to requests for First Aid/CPR for guests or associates.
• Investigate accidents, thefts, property loss, unlawful activities, and complaints relative to security personnel. Document details and advise hotel management.
• Maintain effective communication with local fire, police and other authorities.
• Implement and maintain all security control procedures in the Hotel. Watch for suspicious persons entering, exiting, or loitering around building. Conduct walk through observations of the entire hotel. Promote safe work practices.
• Ensure good safety practices of associate and guests throughout the Hotel and maintain proper fire prevention, emergency and security preparedness procedures.
• Perform any other job-related duties as assigned.

Strategy and Planning:

• Conduct hazard and risk assessment including OSHA and Safety audits.
• Set departmental goals and strategy to align to company mission. Coordinate with other departments to achieve results.
• Develop and maintain relationships with vendors.

Financial Management:

• Control labor costs and manage staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Actively participate and advise in the budget and forecasting processes which support the overall objectives of the hotel.

Managing your Team

• Interview, hire, train, and promote Security staff. Provide consistent feedback and recommend disciplinary action when appropriate.
• Foster and promote a cooperative working climate, maximizing productivity and associate morale.
• Ensure team members receive proper training applicable to their position and career aspirations and in accordance with company policy and/or local laws.
• Responsible for monitoring, measuring, and recognizing performance of team members who directly report to the role and indirect reports.
• Support, comply and promote company initiative, policies and guidelines.
• Handle employee issues in a professional and timely manner.
• Leading with Passion
• Responsible for ensuring success through the eyes of employees, guests, and owners.
• Utilize and collaborate with resources across different departments and corporate office.
• Capable of influencing employees to perform to their highest standard and establishing a trusting environment to enrich the culture.
• Focus on the mission and well-being of the department, hotel, and company as a whole.
• Lead by example and operate with integrity and respect.
• Inspire your team to embrace and demonstrate our values and GUEST People Standards.

Work Environment

• The person in this role works mostly in a service environment, with some office time reserved for administrative tasks.

• Physical Demands
• The person in this role may be exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly.
• The person in this role may be carrying, lifting, or pulling items weighing up to 50lbs and pushing and / or pulling approximately 200lbs.
• The person in this role will be frequently standing up, bending, climbing, kneeling, and moving about the hotel.
• Expected Hours of Work
• Must be flexible to work variable days of the week to include weekends and holidays.
• Must be flexible to work variable shifts (days, nights, overnights).
• Ten to twelve hour shifts sometimes required.

Education and Experience

• High school graduate or equivalent.
• Must have a minimum of 3 years of experience as a Security Manager.
• Previous experience in Hospitality Security.
• Certification in safety and training and/or licensed as a Security Officer or Law Enforcement Officer may be required. Certified CPR, First Aid instructor and training in law enforcement techniques desired.
• Experience in a hotel or a hospitality-related field preferred.
• Understanding of and previous experience in a union environment a plus.

Qualifications and Skills

A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency.

• Hawaii Guard Card Required
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to prioritize and organize work assignments.
• Extensive knowledge of hotel and hospitality industry.
• Proficient with Microsoft Office Suite or related software.

Additional Job Information/Anticipated

Pay Range

$109,000-$130,000 - Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific/overall experience.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.