Ruth's Hospitality Group
Regional Event Coordinator (Personal Services)
REPORTING TO: General Manager
FLSA STATUS: Non-Exempt
Values Statement:
All Ruth's Chris Team Members are expected to demonstrate the values and behaviors outlined in The Sizzle, the Code of Conduct and Business Ethics and the Employee Handbook. For this reason, the job description that follows outlines the essential duties and responsibilities required to fulfill the primary requirements of the Regional Event Coordinator. All Team Members should understand that additional requirements, tasks, activities, and efforts will regularly be required of Team Members so that we can support the Ruth's Chris restaurants and the Team Members who work in them.
POSITION SUMMARY:
The primary duty of the Regional Event Coordinator is to grow Private Dining business through proactive outreach to potential leads, continual prospecting, driving local marketing efforts and responding to inbound leads for Private Dining events in the communities in which they operate. In responding to inbound leads, the Regional Event Coordinator is responsible for answering questions about Banquets or other types of events, understanding event objectives and tailoring a solution, upselling, generating Banquet Event Orders, and communicating all event details to the proper Restaurant Management Team. While prospecting and conducting proactive outreach the Regional Event Coordinator is responsible for developing and implementing strategies to identify social and business prospects, monitoring the effectiveness of those strategies, closing sales, generating Banquet Event Orders, nurturing past client relationships and supporting the execution of event in the restaurant by greeting the Guests and ensuring Total Guest Indulgence. This includes actively managing the sales pipeline through prospecting, cold calls, referrals, and internal maximization of resources. This position will also identify marketing and advertising opportunities and work closely with the Home Office Marketing Team on strategies to drive awareness and sales. Critical to success in this role is a thorough understanding of the market through conducting in-market research and on-going competitive analysis as well as developing strategic local relationships. This individual will work closely with each of the General Managers and Executive Chefs in their market to develop the sales strategy for each individual restaurant and achieve or exceed sales and margin targets. Individuals in this role can be expected to meet or exceed performance metrics including response times and sales objectives.
ESSENTIAL JOB FUNCTIONS:
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
EDUCATION AND WORK EXPERIENCE:
PHYSICAL DEMANDS:
While performing the duties of this job, the employee is regularly required to stand, sit, walk, talk, and hear. Must be able to stand and walk for extended periods of time, at least 8 hours. The employee frequently is required to use hands to finger, handle, or feel objects, or telephone. The employee is occasionally required to climb, lift, balance, stoop, kneel, or crouch. The employee must regularly lift and move up to 50 pounds. The employee is required to work on a computer, in addition to doing paperwork.
WORK ENVIRONMENT:
NOTE: The information here does not constitute a contract, express or implied. The content of this material is not all-inclusive but is for informational purposes only. Ruth's Chris Steak House is an Equal Opportunity Employer.
Non-Tipped Employee