Silicon Valley Bank
Program Manager (Finance)
When you work with the world's most innovative companies, you know you're making a difference.
Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work.
They come to SVB for our expertise, deep network and nearly forty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business.
Join us at SVB and be part of bringing our clients' world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply.
Job Description
The role will be responsible for managing technology programs across multiple agile pods in a fast-paced delivery environment. The successful candidate will be responsible for maintaining regular communication with various stakeholders, resolving and where required, escalating program level impediments, help manage program risk, and drive relentless improvement with a vision of fulfilling the objectives of the Program. This role will also participate in Agile transformation, coaching leaders, teams, and Scrum Masters in the new processes and mindsets with a goal of building high performing teams.
Successful candidate will be:
- Empowered to make decisions and set direction of the program
- Responsible for program delivery planning, together with the budget and resource forecasting of one or more agile pods within the program.
- Accountable for meeting the delivery schedule by managing and tracking the day-to-day execution, including the dependencies, across the pods in the program
- First point of escalation and resolution for questions from the pod team, product owners, or technology partners.
- Responsible for timely updates to the all stakeholders
- Provide oversight to the scrum masters on the Agile pods
Additional responsibilities include:
- Ensure program level governance routines (status, RAID, escalation, dependencies, etc.) are documented, communicated and used consistently
- Ensures operating model playbook is updated and used consistently, as well as ensure team members are trained on these concepts as needed
- Ensure consistency of communications across the pods and prepares appropriate materials and messaging for regular leadership updates
- Manages resource plan and program financials Ensure team has the proper toolsets available, configured and training available
- Foster a continuous learning environment helping teams to inspect & adapt Lead and manage program delivery within SVB.
- Strong communications and interpersonal skills; demonstrated ability to quickly build trust and relationships, manage matrixed teams, bridge communication gaps, resolve conflicts, and influence stakeholders
- Strong technical aptitude and ability to quickly learn new products, lines of business, processes, software, systems, and client needs (specific technical requirements)
- Technical program management experience including managing large scale data integration and system implementation projects. Experience managing projects in credit department and/or with loan system(s) or loan origination systems at a Bank desired
- Experience with Credit Onboarding - nCINO - Fintech - SOX - LFI is a plus
- Effective risk management skills and ability to predict and mitigate risks and issues, as well as anticipating and proactively preparing for changes and impacts to clients and SVB's business
- Active listening, persuasiveness to gain buy-in, consensus, and cooperation in the face of conflicting viewpoints, resistance to change, constraints, etc.
Competencies
- Critical Thinking: Quickly analyze a situation and organize the team around a solution
- Attitude of empowerment: Must be able to guide team(s) to self-organization
- Attitude of transparency: Must desire to bring disclosure and transparency to both business and IT and build trust amongst partners
- Collaborative: Ability to partner with others to achieve goals at various levels throughout the organization and lead others to do so by example
- Communicative and social: Must be able to communicate well with all levels of the organization from Scrum team members to release train leadership
- Conflict resolution: Must be able to facilitate discussion at the team level and facilitate alternatives or different approaches
- Continual improvement: Must continually be growing one's craft learning new tools and techniques to manage oneself and a team
- Brings a high-energy and passionate outlook to the job and can influence those around her/him
- Able to build a sense of trust and rapport that creates a comfortable & effective workplace
- Communication Proficiency - Problem Solving/Analysis
- Customer Focus - Leadership Coaching/Mentoring
For nearly forty years, SVB Financial Group (NASDAQ: SIVB) and its subsidiaries have helped innovative companies and their investors move bold ideas forward, fast. SVB Financial Group's businesses, including Silicon Valley Bank, offer commercial, investment and private banking, asset management, private wealth management, brokerage and investment services and funds management services to companies in the technology, life science and healthcare, private equity and venture capital, and premium wine industries. Headquartered in Santa Clara, California, SVB Financial Group operates in centers of innovation around the world.
© 2021 SVB Financial Group. All rights reserved. SVB, SVB FINANCIAL GROUP, SILICON VALLEY BANK, MAKE NEXT HAPPEN NOW and the chevron device are trademarks of SVB Financial Group, used under license. Silicon Valley Bank is a member of the FDIC and the Federal Reserve System. Silicon Valley Bank is the California bank subsidiary of SVB Financial Group (Nasdaq: SIVB).
SVB Financial Group is an equal opportunity employer.
At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply.
Silicon Valley Bank is registered in England and Wales at Alphabeta, 14-18 Finsbury Square, London EC2A 1BR, UK under No. FC029579. Silicon Valley Bank is authorised and regulated by the California Department of Business Oversight and the United States Federal Reserve Bank; authorised by the Prudential Regulation Authority with number 577295; and subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.