Customer Success Manager (Personal Services)
What You Will Do
The Customer Success Manager is responsible for managing the customer account after initial purchase of perpetual or SaaS products. Throughout the account management process, the Customer Success Manager uses a variety of technologies and sales methodology to onboard new customers, create opportunities for upsell/cross-sell, and maintain established retention rates for both maintenance and SaaS renewal.
Your Day to Day Essential Duties
What You Bring to the Team
Physical Demands and Work Environment: