Accurately process sales orders per Sales Concierge's request to meet customer and sales' expectations
Monitors open sales orders and cases, keeping all cases up to date
Coordinates with operations and other cross functional departments to ensure orders ship promptly, monitors shipping progress and notifies Sales Concierge team of issues as necessary
Advanced knowledge and understanding of gear movement; site transfers, drop ships and location base (OU)
Knowledge of basic installs and needed accessories by understanding product descriptions
Purchasing/Purchase Orders
Creates purchase orders per cogs' request to procure equipment
Monitors open purchase orders (inventory and cogs) for validity, delivery date, payment, and proactively ensures PO's arrive and are received as expected
Accounting Assistance
Assists with forwarding invoices to customers
Obtains invoices & signed purchase orders from vendors so that accounting can issue payment; assists with collections problems as requested by accounting
Understanding of finance's needs for proforma, credit hold, banking, terms and credit card processing requests
Uploads portal invoices, as requested
Miscellaneous
Assist managers with training, as needed
Help fellow team members with training and guidance
Coverage of absent team members, as requested
accounting
MINIMUM QUALIFICATIONS
High School Diploma or Equivalent
1 year in the Associate Transaction Coordinator Role or Similar Role
3 to 4 years business or relevant experience
PREFERRED QUALIFICATIONS
Bachelor's Degree or Equivalent
Expertise with Microsoft Office products (e.g., PowerPoint, Excel, Word, Access)
Strong organizational and communication skills
com and Oracle experience
Excellent customer service focus with good interpersonal skills
Ability to work independently and as part of a team toward established priorities
Self-starter demonstrating initiative and commitment
Strong critical thinking, analytical, and problem solving capabilities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Operations