Patient Financial Representative (Healthcare)

We are currently seeking a full-time Financial Services Representative to join our Arden Hills Business Office. In this role, you would field inbound/outbound patient calls regarding their balances, resolve patient inquires over the phone, establish payment plans with patients, and prepare patient refunds. Other duties include:

Monitoring payment plan adherence
Process Bankruptcy notices/discharges
Process Mail Returns
Process Returned Checks
Prepare uncollectible account for 3rd party collections
Investigate/Research outstanding Self-Pay A/R
Field/Resolve provider/clinic inquiries via Email
Attend and participate in biweekly staff meetings and any other meetings and/or training sessions as indicated