Supportive Care RN (Healthcare)

Job Overview:
In this role, you will oversee PCAs, Med Techs, and CNAs ensure high quality resident care, and maintain compliance with all Homecare regulations. The Supportive Care Nurse will coordinate and supervise daily clinical operations, provide direct resident care as needed, and support a positive work environment for staff and residents.
Responsibilities:
Resident Assessments & Plans of Care
Conduct comprehensiveinitial nursing assessmentsfor all home care clients.
Develop individualizedPlans of Carein compliance with NC DHSR standards.
Review and update Plans of Careat least every 90 daysor when a change in condition occurs.
Supervision of Aides
Provideinitial and ongoing supervisionof Personal Care Aides, Med Techs, and PCAs.
Conduct supervisory visits at leastevery 90 days for personal care servicesandevery 60 days for nursing tasksdelegated to unlicensed staff.
Document supervisory visits and maintain compliance records.
Delegation & Oversight
Delegate nursing tasks appropriately to unlicensed personnel in accordance withNCBON delegation rules.
Ensure aides and med techs perform care in line with Bermuda Village policies, training, and state requirements.
Provide guidance, mentoring, and support to the home care team.
Compliance & Quality Assurance
Ensure services are delivered in accordance with10A NCAC 13J, HIPAA, and Bermuda Village policies.
Participate inquality assurance/performance improvement (QAPI)programs.
Assist leadership in preparing for audits, surveys, and regulatory reviews.
Communication & Coordination
Serve as liaison between physicians, residents, families, and the Bermuda Village care team.
Provide education to residents and families regarding the scope of home care services.
Communicate effectively with staff and leadership regarding care delivery and resident outcomes.
Supervise teams of PCAs and Med Techs to ensure patient care needs are being met.
Keep proper records of care as required by the facility. Complete all forms and documentation as required.
Assessing and monitoring wounds; cleaning and bandaging wounds.
Working collaboratively with other members of the patient care team to determine if additional treatments or changes in care are required.
Immediately report any observations of concern/changes in residents condition to the Health Care Administrator, or On-call providers, per physician group (some residents may have different providers).
Vital sign monitoring will be performed as needed or directed by regulations, policy or primary care providers orders.
Be able to apply the communitys accident, disaster, fire safety, elopement and emergency procedures for protection of residents.
Be capable of performing CPR upon successful completion of CPR Certification.
Be knowledgeable of the residents background, preferences, habits and interests and preserve confidential information about each resident.
Understand and follow safety and infection control policies and procedures and readily report.
Respond to emergency call signals promptly.
Report incidents to the Health Care Administrator promptly and complete appropriate paperwork as required in a professional manner.
Readily and directly report any verbal or physical abuse of a resident, inappropriate use of resident or facility property or lack of or inappropriate care of a resident to the Health Care Administrator.
Help to properly maintain all equipment and ensure work areas are clean and safe.
Assist in cleaning residents rooms, dining areas, and public areas as indicated by regulations.
Ability to communicate effectively with residents, families, staff, vendors and the general public.
Must be willing to be on-call in rotation with our Administrative Nursing Team.
Must have compassion for and desire to work with the elderly and understand that for each resident the facility is considered the Residents home.
Must demonstrate the ability to work responsibly as a team member as well as an individual.
Must be honest, ethical, fair, dependable, respect confidentiality and the rights and privacy of others.
Responsible for ensuring that all employees are providing excellent customer service to internal and external customers.
Perform job duties for residents and with team members in a courteous and professional manner.
Take the initiative to ensure resident safety and satisfaction is a priority.
Meet and greet visitors in a friendly, helpful manner (visitors include anyone who visits the community; specifically, current residents families and friends, prospective residents and their families, referral sources, vendors and regulators).
Answer phones appropriately, according to company and community standards.
Communicate professionally and cooperate with supervisors and all community personnel.
Must be able to relate to and work with the ill, disabled, elderly, emotionally upset and, at times, hostile people within the community.
Ensure compliance and understanding of all regulations regarding residents rights.
Perform other duties assigned.