Dockmaster (Project Management)
Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast-growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network. SHM teammates are committed to thinking critically, providing outstanding service and building relationships with all whom we serve. SHM offers professional education and training opportunities and the chance to work with and learn from highly experienced marina professionals. In addition, SHM offers eligible employees benefits such as:
Full Benefits Package Including 401(k) Plan Orthodontic Coverage Paid Time Off Paid Holidays Paid Parental Leave Fertility Assistance Relocation Opportunities Paid Uniforms Boating Discounts
Safe Harbor Marathon is seeking a dedicated and experienced marina professional to fill the Dockmaster position and oversee the daily dockage, storage, and fueling operations of the marina. This role requires strong organization and leadership skills, excellent communication and customer service skills, and a thorough understanding of marina operations.
Essential Duties and Responsibilities
Oversees the contract/reservation process and management of berthing, mooring, storage, and servicing of boats within the marina to maximize marina occupancyOversees marina fuel dock operationsDirect, move, assist, and coordinate with guests/members to ensure secure mooring of vessels to/from docksMaintain accurate records and reporting of slip, storage, and fueling activityManage daily operation of marina POS including opening/closing, reporting, ensuring accuracy of daily depositsDaily inspection and maintenance to provide a clean and safe facilityProvides the highest level of service to all members and guests, including expediting any and all requests from vesselsManage, train, and supervise dock and fueling staff while leading by exampleSafely operates Marina owned marine and land vehiclesAbility to multitask while also remaining professional in all situationsFirst line of customer service for incoming boatsResponsible for daily operations of marina docksEnsure safe fueling practices are being metManage renting of slips including transit activity and reservations to ensure accuracy and occupancy optimizationEnsures that Members and guests observe all marina rules and regulationsMust be able to work weekends and holidaysAbility to work overtime as neededOther duties as assigned by the General Manager
Safety and Environmental Responsibilities
Follow SHM Safety and Environmental rules and complete required related trainingWear proper personal protective equipment (may include safety glasses, gloves, life jackets and/or hard hats) as required for the task or work areaReport all accidents, injuries, spills and near misses immediately
Technical and Physical Requirements
High school diploma or equivalent preferred2-5 years marina experienceAbility to work safely around the waterMust be able to swimAbility to lift 50 poundsBasic boat handling skills preferredKnowledge of dock construction and repair preferredKnowledge of basic power tools preferred
Minimum Soft Skills Qualifications
Eagerness to engage in a growing, fast paced, and industry-leading companyConsistently treats others with dignity and respectGenuinely serves others with humility and a positive attitudeFrequently demonstrates a bias toward actionAlways communicates effectively and courteously to establish strong networks internally and externally to ensure that decisions are thoughtful of all stakeholdersFollows policies and procedures while seeking out new and better ways of accomplishing dutiesShows resolve and overcomes difficulties in a positive and productive mannerProvides responsive service to our teammates and membersContinuously puts forth the extra effort to accomplish dutiesDevelop sound conclusions and makes decisions based on analysis of data and understanding of the businessWorks to build high performing teams while taking an interest in teammates professional developmentOrganize, plan and manage teammates and processes efficientlyUnfailing commitment to continuous learning and growthActs with integrity and is open to feedback from all teammatesWillingly coaches teammates through change and leads all situations with positivity
The Company
Safe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Safe Harbor complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Additional disclosures available at https://shmarinas.com/hr-disclosures/. #boatingcareers
