Goodwill Industries of Central Michigan's Heartland, Inc.
Area Manager (Finance)
Medical, Dental, and Vision insurance are available the first of the month after hire.
Beyond all of those great benefits, being a part of our team means giving back to our communities directly and helping change people's lives through the power of work.
Purpose or General Objective:
To assist the Retail Director in the day to day supervision and operations of a selected group of retail stores. The achievement of sales goals while operating within a given budget.
Essential Duties:
Continually serve as a positive role model for all associates, participants and customers working with Goodwill.
Appropriate and professional verbal communication, appearance and behavior.
Comply with and enforce all agency policies and procedures, including Code of Ethics.
Provide a high level of customer service.
Continually support and work cooperatively with all members of retail and upper management as well as all other departments within GICMH.
Responsible for all human resources management training and scheduling of store personnel.
Responsible for store sales, ensuring store managers are obtaining sales goals while operating within given budgets and maintaining desired profit levels.
Responsible for the creation and enforcement of stores monthly production plan.
Review and respond to customer complaints in a professional manner.
Provide leadership and training on store presentations, signing and merchandising to obtain desired goals.
Assist Retail Director in the development of annual budgets and marketing plan for retail stores.
Oversee cash control procedures and ensure they are being followed.
Ensure weekly rotation policies are being followed at store level.
Ensure stores are opened and closed on time with appropriate staffing levels.
Responsible for complete and accurate information being reported to corporate headquarters.
Availability to meet operation needs.
Ability to work nights, weekends and holidays as needed.
Ability to respond to alarm and emergency calls
Ability to attend all scheduled retail training and meetings
Monitor to ensure that all safety procedures are being followed.
Train managers and associates on policies and procedures
Ensure reports are completed and turned in on time.