SCOTLYNN USA DIVISION, INC.
Carrier Services Manager - Fort Myers, FL (Finance)
Full gym with lockers/showers
Walking Path
Basketball court
Recreation area/cafeteria and lounge
Kitchen and chefs with healthy breakfast and lunch options
Concierge service availability
Mobile health service events
Scotlynn is seeking to fill one full-time position for a Carrier Services Manager located at our corporate office in Fort Myers, FL. The Carrier Services Manager position is ideal for an individual experienced in claims leadership. The Carrier Services Manager will work side-by-side with the Director of Operations to ensure exceptional Carrier Services and Claims results. The Carrier Services Manager develops and maintains productive relationships with Carrier Services Coordinator's and Claims Analysts, as well as external stakeholders including policyholders, agents, and legal counsel.
The Carrier Services Manager is responsible for leading and supporting Scotlynn USA with guidance and training on carrier insurance policies or insurability procedures, coaching on claims strategies and policy or coverage interpretation as well as participation in litigation management.
Primary Responsibilities
The Carrier Services Manager is responsible for the following included but not limited to:
Mitigating, handling, and processing claims pertaining to truckload commodities
Examining claims forms and other records to determine insurance coverage
Evaluating and updating Carrier Services/Claims processes and procedures
Assisting staff with escalated issues/concerns regarding claims or carrier service management
Managing and mentoring Carrier Services team
Preparing reports for executives and retaining proper tracking of claims
Collaborating with Operations and Accounting departments to ensure claims resolution
Additional Responsibilities
Acting as hiring manager for Carrier Services department; training team members
Administering claims training to inter-department staff
Working Conditions
Working conditions are normal for an office environment.
Benefits
Scotlynn offers a competitive benefits package including Medical, Dental, and Vision coverage, Telemedicine, Group Life insurance as well as 401(k) Retirement Plan with company contribution for Medical and Match on 401(k) and work from home incentive.
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