Clay Lacy Aviation
Program Administrator, Client & Employee Experience (Administrative)
Clay Lacy Aviation is looking for an experienced Program Administrator of Client &Employee Experience for our full-service FBO at Van Nuys airport. If you meet the minimum requirements and are goal-oriented, dedicated, proactive, and enjoy a customer-centric culture, we would be delighted to get to know you better.
Clay Lacy Aviation has been providing private jet services around the globe since 1968. Taking pride in the pursuit of perfection is at the center of everything that we do. Our most valuable asset is our experienced team. If you are goal-oriented, dedicated, proactive, and enjoy a customer-centric culture, we would be delighted to get to know you better.
Position Summary
The Program Administrator of Client & Employee Experience is responsible for the planning, coordination, and program management of a wide range of employee and customer initiatives to advance the company's mission, principles, and growth. This includes, but is not limited to, improving the employee and customer experience, increasing employee engagement, providing employee coaching with special focus on ensuring employees are aware of, and utilizing the digital tools available to increase their efficiency, understanding and performance.
Duties and Responsibilities
Program Management
Client and Employee Engagement and Integration
Adopt and Support Client and Employee Strategy
Equ
Required Education and Experience
Required education and experience include:
A bachelor's degree with 2 years of project administrator experience or equivalent combination of education and experience.
Preferred education and experience include proven project management experience, preferably in business aviation or other industry serving ultra-high net worth individuals, and
additional certification (PMP or CAPM, coaching) is a plus.
Above average to advanced knowledge & prior experience with MS Sharepoint, MS Suites of products for enhanced productivity.
Benefits
We are committed to supporting employees in their adoption of a healthier and more active lifestyle. We understand the contribution each employee makes to our accomplishments and so our goal is to provide a comprehensive program of competitive benefits to attract and retain the best employees available.
Through our benefits programs, we strive to support the needs of our employees and their dependents by providing a benefit package that is easy to understand, easy to access, and affordable for all our employees.
Our benefits are a valuable part of the total rewards that Clay Lacy Aviation offers you and your families. We offer you a robust benefits package and other resources that help you take care of yourself and your family.
Equal Opportunity Employer
Clay Lacy Aviation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
All applicants must submit to a pre-employment drug screen and background check.
About Clay Lacy Aviation
Founded in 1968 by legendary aviator and industry pioneer Clay Lacy. Today, Clay Lacy Aviation is considered the world's most experienced operator of private jets. Prominent individuals and leading corporations trust Clay Lacy for aircraft management, charter, maintenance, avionics, interiors, and FBO services. The company has aircraft operations and regional offices across the U.S., including full-service FBOs in Los Angeles and Orange County, and aircraft maintenance centers in Los Angeles, San Diego, and Oxford, Connecticut. With the most knowledgeable team in the industry, Clay Lacy delivers superior safety, service, and value to aircraft owners and jet travelers worldwide. Visit claylacy.com