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MOS Compliance Support Specialist (Project Management)



We are seeking a MOS Compliance Support Specialist for the MOS Compliance Services Department.

Based in San Antonio, Texas, the MOS Compliance Support Specialist plays a key role in supporting the operational and project coordination needs of the MOS Compliance Services Department. This position works closely with the MOS Compliance Services Manager, Compliance Support Manager, and Compliance Analysts to ensure the smooth execution of daily activities and strategic initiatives.

If you have strong leadership skills and experience in Compliance Risk, we encourage you to apply today!

Highlights:

  • Maintain and update tracking systems for compliance assignments, service offerings, and formal complaints within the Member Operations Business Unit.
  • Support compliance functions including monitoring, independent testing, audits, and vendor management, as appropriate to the role.
  • Manage the MOS Compliance group email queues by screening, routing, and tracking requests to ensure timely resolution.
  • Provide administrative support for audit and advisory documentation, ensuring accuracy and accessibility.
  • Oversee the Job Role CUES Compliance Training Program, ensuring accurate maintenance and effective administration.
  • Ensure adherence to Bank Secrecy Act (BSA) requirements, including CIP, CDD, CTR, SAR, OFAC, and identification of job-specific red flags for suspicious activity.

Experience: 

     Preferred

  • Experience in a financial industry
  • Experience in compliance, audit, or accounting
  • Experience in compliance research and advisory writing
  • Experience in compliance monitoring, testing, due diligence, and/ or auditing program for a financial institution.
  • Experience in the compliance department or general compliance experience in the financial services industry.
  • Experience in policy and procedures writing, process mapping and identifying root causes and remedies.

Education

     Required

  • High School Diploma or equivalent

Licenses & Certifications

     Preferred

  • Professional certification (i.e., NCCO, CUCE). 

Skills

     Required

  • Skilled at handling multiple tasks efficiently in fast-paced, high-pressure environments while meeting deadlines.
  • Reliable in following through with assigned projects from start to finish.
  • Excellent verbal and written communication skills
  • Highly detail-oriented with excellent organizational skills.
  • Ability to meet deadlines and work under pressure
  • Ability to maintain and recommend improvements on workflow processes
  • A cooperative team player with a strong service-oriented mindset
  • Planning, organization & good time management skills
  • Microsoft Word, Excel, Access, PowerPoint, SharePoint

     Preferred

  • Investigative and Analytical Skills

Schedule: Monday - Friday, 8:30am - 5:30 pm

Salary: $21.00/hr

Level of Work: 1C

Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement.

To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com/careers.

Credit Human conducts employment background checks that may be used for decisions related to employment with Credit Human. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, ChexSystems, past employment verification, criminal history checks on convictions, and outstanding arrest warrants within the past seven years. Degree verifications are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card. Applicants must be currently authorized to work in the United States on a full-time basis.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Compliance / Risk

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