Technical Solutions Specialist (Finance)
Accelerate your career. Join the organization that's driving the world's technology and shape the future.
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com
Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey!
Overview:
Building complete solutions that meet the business needs of the partners' end-user clientele, accurately and appropriately, and including all relevant & applicable hardware, software and/or services.
This role's primary focus is building solutions and identifying opportunities to complete the sale with appropriate products and services focused on being consistent, providing full solutions, and facilitating the sale, while responding to partner requests expediently and efficiently via email, phone, online chat, and/or Microsoft calendar bookings.
Key Responsibilities
Maintaining productivity and engagement metrics.
When engaging with reseller/internal partners identify budget, end-user information, business need, close date.
Expanding the opportunity by identifying and offering all appropriate services/support/ warranty/maintenance/adjacent technology options and cross-sell considerations.
KNOWLEDGE AND SKILLS:
Formal education or experience with technology products preferred.
Effective communication with multiple levels of customers.
Use of Microsoft Office products and associated software.
Ability to follow direction and take initiative as required.
Ability to work as a member of a team and take constructive criticism as an opportunity to advance/improve.
REQUIREMENTS:
High School Diploma or equivalent, 2-year degree preferred. 3 years of general experience or 2 years functional experience.
Applies acquired job skills and company policies and procedures to complete assigned tasks.
*These timeframes may vary based on the candidate's proven track record of successfully performing and demonstrating the level of knowledge/skills/experiences and delivering the results required of this role.
The typical base pay range for this role across the U.S. is USD $48,100.00 - $77,000.00 per year.
The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate's primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.
At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.
This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all these duties.
Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.
Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.
