OLDCASTLE INFRASTRUCTURE, INC.
Project Lead-Chandler, AZ (Information Technology)
Job ID: 302940
Oldcastle Infrastructure, a CRH company, is the leading manufacturer of precast concrete, polymer concrete, and plastic products in the United States. Our products range from utility vaults, reinforced concrete pipe, catch basins, drainage and septic tanks, to retaining walls, storm shelters, wall panels, concrete barriers, a variety of prestressed concrete products and more. With more than 80 locations nationwide and 3,000 plus employees, Oldcastle Infrastructure is committed to upholding core values of reliability, quality, and service in cutting edge ways.
The P.L is the “voice of the customer” in our OI facilities. The P.L. is responsible for the customer experience from the point of sale to on-site delivery. To achieve OI's goal to enhance “ease of doing business,” a role to represent the customer's voice in our facilities has been developed to ensure 100% customer satisfaction on ALL sales orders. Once an opportunity becomes a sales order, the P.L. drives all activities from the point of sale to on-site delivery including coordinating with engineering, approval of submittals, scheduling with production and on-site delivery with the customer and transportation.
The P.L. acts as the main point of contact for customers and vendors on assigned sales orders and is directly responsible for monitoring the project costs and compliance with contract documents, attending job meetings and balancing the customer and OI interests throughout the entire process.
Process Management – Takes a systematic approach in contributing to making the company's workflow more effective, efficient, and capable of adapting to an ever-changing environment.
Quality Focus – Ensures that all work in one's own area of the business, throughout the organization, by vendors, suppliers, etc. is performed with excellence and to high standards for quality and integrity.
Information Seeking – Driven by an underlying curiosity and desire to know more about things, people, or issues. This involves going beyond routine questions and includes digging or pressing for exact information; resolving discrepancies by asking a series of questions; or conducting environmental scanning for opportunities or miscellaneous information that may be used in the future.
Planning and Priority Setting – Identifies the priorities, processes, and practical actions that are necessary to achieve an objective or an idea. This requires developing detailed action or project plans, including objectives, accountabilities, time frames, standards, review stages, and contingencies.
Communicating – Provides the information required by others in a concise, direct, and unambiguous way. They perceive how the message affects the receiver and strive to ensure that the receiver clearly understands the specifics and function of the message.
Negotiating – Identifies key bargaining points for all parties and work effectively toward win-win solutions.
Organizational Savvy – Gathers and accurately assesses information related to the organization's formal and informal communication channels and power relationships.
Key Performance Measurements
What CRH Americas Offers You
About CRH Americas
CRH Americas has a long and proud heritage as one of North America's largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.
Oldcastle Infrastructure, a CRH company, is a great place to grow! If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our career site. Please complete your online profile which will be sent directly to the appropriate Hiring Manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest in the CRH Americas family!
CRH Americas is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability--If you want to know more, please click on this link.