The AMES Companies, Inc.
Part Time- Customer Account Representative, Ocala, FL (Sales)
WHO YOU ARE
As our Customer Account Representative, your work will be in the Consumer Support-Mainly manage calls, emails and live chat to support consumers.
You will be responsible for account management by providing pre and post-sales support. You will ensure customers have the correct information in terms of product, pricing, availability and lead time. You will respond to customer inquiries on purchase order status, delivery schedule, claims and returns. You will work closely with different departments to assist customer needs accurately.
WHO WE ARE
The AMES Companies, has a rich history of American manufacturing. The AMES story goes back to 1774, making America's first shovels. AMES® brand is the third oldest consumer brand in the country, and its tools have literally helped build America. Our business lines include Home Organization, Lawn and Garden Tools, Outdoor Living, and Cleaning Tools, with leading global brands.
Our leading brands include ClosetMaid®, AMES®, True Temper®, Razor-Back®, Jackson®, Southern Patio® and Harper®. We are a business unit of Griffon Corporation (NYSE: GFF)
WEBSITE: global.ames.com
WHERE YOU WILL WORK
You will work remotely at first, as your safety and that of our employees is of importance to us. Our office is currently closed due to Covid safety measures. This position will work from our ClosetMaid facility in Ocala once the office opens up.
RESPONSIBILITIES
REQUIREMENTS
Environmental/Physical Requirements
Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. This position is located primarily in an office environment. The representative is required to sit for long periods of time. While performing the duties of this job, the representative may need the ability to lift and carry loads up to 20 pounds. Upon occasion, the representative may be exposed to a manufacturing environment and required to wear personal protective equipment.
Work Authorization
The Ames Companies will only employ those who are legally authorized to work in the United States.
Equal Opportunity Employer
The AMES Companies is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
Customer Service