Timeless Select LLC
Kindness Team Manager (Finance)
Leads with positive intent, striving to make the Timeless Kindness Team the best it can be.
Create and leads trainings in the field
Demonstrate fluency, enthusiasm, and expertise on Timeless products.
Schedules Kindness Team for In Store Activations (ISA's), Blitz, 3rd party & Timeless Branded Events, Trainings & Budtender Educations
Engage patients and dispensary staff as the face of Timeless with knowledgeable insights about our products and promotions.
Be aware of customer flow and staff brand engagement.
Ensure the Timeless brand inside the dispensary reflects Timeless Brands merchandising strategy and standards.
Educating the Kindness Team and ensuring they are exemplifying the Timeless in-store experience
Communicating field information to the National Kindness Team Director.
Works closely with Sales to ensure promotions are being ran as scheduled
Sorts and files all Kindness Team Field recaps and reports field data to the National Kindness Team Director
Preparation & Planning:
Assists in organizing photos from events & recaps and upload them to the drive
Communicates information, data & questions that come directly from the field
Organizes monthly marketing collateral and preps for delivery as well as assigning travel routes
Open communication with the National Kindness Team Manager, Sales, Branding & Kindness Team.
Assists with preparation and delivery of monthly Budtender incentives
Inputs Dispensary & event promotions in Monday.com and communicates that schedule to branding at the end of each week to be included in the weekly Timeless newsletter.
Manages field data and organizes monthly training with the Kindness team.
Updates Kindness Team and company FAQs
Updates the Kindness Team Calendar on the Timeless website (weekly)
Ensuring the Kindness Team is dressing on brand and following brand policy and dispensary interaction.
Management Duties:
Manages daily operations and communication with the Kindness Team
Schedules Kindness Team staff & manage ISA & event schedule to ensure each employee is working the approved set of hours
Assess and maintain Kindness Team timesheets for accuracy and bi-weekly payroll
Submits Kindness Team Member mileage reports to accounting each week
Conduct Performance Reviews for Regional Kindness Team