Warranty Administrator (Finance)

PAPE' MATERIAL HANDLING, INC. – SEATTLE, WA

WARRANTY ADMINISTRATOR:Are you a detailed-oriented person who thrives in a busy environment? Do you enjoy working with a wide variety of teammates and customers to accomplish a shared goal? If you answered yes to these questions, we would love to hear from you! Pape' Material Handling, a premier capital equipment dealer in the West, is looking for an organized and energetic Warranty Administrator to join our team.

At Pape', we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance—all designed to support you and your family.

Make a difference. Grow your career. Join the Pape' Team!

WHAT YOU'LL DO:

As our Warranty Administrator, you will be our go-to member and resource for administering warranty claims and recovering all possible reimbursement for warranty repairs by working directly with vendors. Every day, you will handle all incoming claims, complete warranty-related data entry and documentation, and ensure our Service team is informed of all warranty work in progress. To thrive in this role, you should have a strong customer service mindset, a winning attitude, and enjoy keeping things in order.

WHAT YOU NEED:

• Experience processing warranty claims is a must!
• Experience with service operations, coordinating service work, and administrative support in a technical or equipment-based environment is a plus.
• Familiarity with Outlook, Word, Excel, and the ability to learn new computer programs.
• Excellent customer relations and communication skills.
• Ability to perform at a high level in a fast-paced and team-oriented environment.

Compensation: $24.94-32/hr (Depending on Experience)

Why work for Pape':

• Competitive pay based on your skills, training, and experience level.
• Outstanding benefits including –401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
• Progressive Vacation Plans, Sick Leave & Paid Holidays – Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 1 hour of sick leave for every 30 hours worked, and 7 paid holidays each year. Papé vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
• Advancement– Pape' is a dynamic, growth-oriented organization with a focus on promoting from within.
• Stability and reputation— Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,500 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity.
• Equipment– We have the largest equipment inventory in the West and an unparalleled parts inventory!
• Employee impact– Enjoy an open-door policy where your voice will be heard and your opinions will matter.
• Training– You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities\u003cbr\u003e \r\nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. \r\nFor further information, please review the \u003ca href=\u0027https://www.eeoc.gov/poster\u0027 target=\u0027_blank\u0027\u003eKnow Your Rights\u003c/a\u003e notice from the Department of Labor.