Systems Engineer II (Architecture)

Job Summary/Purpose:

This job will support the infrastructure (both internal and external) that is the base on which BRI, BRI's Clients, BRI Sales, Client Support & Hosting relies on in addition to mentoring junior employees in this technical field.   

Essential Job Duties and Responsibilities: 

• Installing, maintaining, tuning, debugging, & performing the daily administration to keep BRI & BRI Clients' computer systems running and applications functioning. 

• Virtual Environment provisioning, troubleshooting and support.

• Oversight, management and administration of operating systems, desktops/servers/devices, storage, and applications (LAN/WAN), data/databases and/or information security.

• Backup/restore and disaster recovery support for infrastructure & hosted solutions.

• Executing technical instructions from the Systems Engineer III. 

Education and Experience:   

Associates degree with a minimum 2 years' job related experience or the equivalent combination of education and experience. 

• Experience or technical focus to include one or multiple areas such as: 

o Server, storage & OS  

o Network, LAN/WAN 

o DBA/data architecture  

o Desktop

o Information security 

Knowledge, Skills, and Abilities:

• Server/OS:  

o UNIX/Microsoft Windows servers implementation, monitoring & management

o Scripting experience (PowerShell/VBScript/ etc.) creating, editing & maintaining utilizing error handling and variable/conditional execution & notifications

o Support, management & troubleshooting of High Availability configurations and Clustering (SQL, File, Web, etc.)

o Management, implementation & troubleshooting of Server virtualization technology including VMWare and/or hyper-v

o Systems Center Configuration Manager (SCCM) experience

o Management, implementation & troubleshooting of web-based, hosting technologies and/or Citrix/terminal services

o Experience in managing/implementing enterprise applications such as email, WEB infrastructure, AD, UNIX OS and/or database administration

o Oversight, management, troubleshooting & maintenance of storage technologies – SAN, NetApp and/or iSCSI

o Implementation, management, testing, debugging, troubleshooting and production migration skills

• Network:   

o Network Architecture (SNA), Transmission Control Protocol/Internet Protocol (TCP/IP)

o Domain Name System (DNS), and NetBIOS Extended User Interface (NetBEUI)

o LAN/WAN/MAN support, maintenance & management

o Voice & data queuing, prioritization and troubleshooting, experience in monitoring and potential “user-experience” troubleshooting

o Understanding of data flow and network interfaces and protocols

o Familiarity or experience in performance monitoring, load-balancing, HA configuration & support

• Desktop:   

o Desktops/laptop administration

o Experience in server & workstation image building

o Experience in user-specific profiles

o Experience in application integration, application & OS testing, troubleshooting, deployment, configuration, MS & other product support

• Information Security: 

o Experience in the management and administration of protection for desktops, servers, network, endpoints, including monitoring & alerting

o Experience in data, system and organizational security architecture as well as supporting policies, procedures and prevention

o Experience configuring, managing  and/or troubleshooting of security devices (including firewalls, network devices, intrusion detection, content filtering/blocking, log management, etc.)

o Experience in penetration tests, vulnerability assessments and potentially responding to security audits

o Familiarity and/or experience in data protection, leak prevention & data breach

o Familiarity and/or experience in threat monitoring, alerting, identification & protection 

• Ability to be on call 24x7x365 and/or rotate through

• Excellent verbal and written communication skills

• Quick study of new technology via online or on the job training

• Good judgment to involve and communicate with vendors, senior level technicians, and management

• Excellent attention to detail

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Information Technology