Sonesta International Hotels Corporation
Front Desk Manager (Finance)
OUR MISSION
To WOW EVERY Guest, Team member, Partner and Community in which we operate by delivering quality, value and amazing hospitality.
DO THE RIGHT THING!
Living our culture of caring is central to the Sonesta way. Respect and care for all is practiced daily. Prioritizing new ideas, beliefs and background is how we create deep connections with each other.
CORE VALUES :
Treat Each Other with Respect: Seek to understand other points of view.
Commit: Actively participate, bring other along.
Be Authentic: Genuine and sincere.
Communicate Openly, Honestly and Clearly: Direct communication and feedback is offered.
GO BEYOND!
We are passionate about exceeding expectations - for our guest, our employees, and our owners. We are persistent and resilient, and constantly seek new and creative ways to succeed and win.
CORE VALUES :
Exceed Expectations: Drive for results.
Hold Yourself and others Accountable: Set clear expectations, observe deadlines.
Continuously Improve: Evaluate, take time to reflect and be open to new ideas.
Dig Deeper: Be relentless, ingenious and focused.
G.U.E.S.T. are the Sonesta People Standards
Greet or welcome everyone, warmly with a smile, including children.
Use eye and ear contact and guest's name during interactions.
Establish/anticipate needs; be knowledgeable about hotel area; offer services with enthusiasm and commitment.
Solve and own all requests/complaints and follow to completion.
Thank everyone, establish an interest in guest's satisfaction, invite to return or offer further services.
Pay range $65,000 to $70,000 USD.
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance, Health Savings Account with Company Match, 401(k) Retirement Plan with Company Match, Paid Vacation and Sick Days, Sonesta Hotel Discounts, Educational Assistance, Paid Parental Leave, Company Paid Life Insurance, Company Paid Short Term and Long Term Disability Insurance and Various Employee Perks and Discounts.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.