Pharmacy Operations Analyst (Finance)
Provide advanced administrative and technical support for all facets of infrastructure system operations within the Central Pharmacy Services facility. Design, implement, install, maintain and administer infrastructure systems, including hardware, software and various configurations. Works with others to establish and improve processes and procedures. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
- High School Diploma or GED
- 4+ years of experience working with adjacent technologies
- Any strong experience working with enterprise-approved operating systems and programs
- Excellent administrative, communication, and organizational skill with high attention to detail
- Ability to learn and adapt to new systems and software
- Ability to learn and operate Kroger programs and systems
Desired
- Associate Degree
- Bachelor's Degree- Manage, execute, log and report Easy Fill Prescription Retail Network (EPRN) breaks/fixes, changes, setup, service requests and support activities
- Develop and follow documented processes/procedures to ensure the stability of Central Pharmacy Services systems
- Ensure solutions are designed to meet service level agreements (SLA) regarding performance, up-time and scalability needs
- Telephone system management
- Train analysts /inventory managers on EPRN and automated dispensing system (ADS) software and enhancements
- Provide analysis in regards to usage, performance, service level, compliance and audit reporting
- Provide direction and oversite for system mechanics
- Implement, report and monitor service upgrades (e.g. security fixes, etc.)
- Test/support software and hardware upgrades that directly affect Central Pharmacy Services
- Collaborate with Information Systems and Service (IS&S) team to set up interactive voice response (IVR) profiles
- Perform process, hardware and software analyses on new technologies and make improvement recommendations to management
- Adhere to Technology department enterprise electronic computing standards
- Support and maintain infrastructure solutions utilizing required tools/technologies
- Implement/support infrastructure/middleware components related to Central Pharmacy Services in partnership with infrastructure teams
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Salary Minimum: 67000Salary Maximum: 85000