Spectrum Plastics Group
Quality Systems Specialist II (Information Technology)
This position is responsible for managing the Customer Complaint Process and Corrective Action / Preventative Action (CAPA) system to ensure continuous improvement of the Quality System. Overseeing the customer complaint process by receiving device complaints, completing investigations, and communicating results with customers, and supporting daily quality activities such as non-conformance reports and production training. The Quality Systems Specialist is required to possess strong computer skills and a high-level of written and verbal interactive communication skills.
Requires light physical activity performing non-strenuous activities of a decision-making nature. Requires moderate periods of sitting, using a computer, as well as periods of standing and walking around the manufacturing cleanroom areas where specific gowning requirements are in place. In addition, it is necessary to attend occasional management/project meetings.